Job Description
The Opportunity
The Campus Director plays a critical role in advancing student success and supporting the overall operations of a Worldwide Campus location. This position provides leadership across campus administration, student services, enrollment support, financial oversight, and community engagement while serving as a key representative of the University. The Campus Director works collaboratively with internal and external partners to deliver exceptional service to students, promote academic achievement, strengthen enrollment efforts, and ensure operational excellence.
This role offers the opportunity to make a meaningful impact by guiding students through their educational journey, building strong relationships within the community and military partnerships, and supporting a mission-driven environment focused on student access, retention, and degree completion.
Key Responsibilities
Campus Operations & Administration
The Opportunity
The Campus Director plays a critical role in advancing student success and supporting the overall operations of a Worldwide Campus location. This position provides leadership across campus administration, student services, enrollment support, financial oversight, and community engagement while serving as a key representative of the University. The Campus Director works collaboratively with internal and external partners to deliver exceptional service to students, promote academic achievement, strengthen enrollment efforts, and ensure operational excellence.
This role offers the opportunity to make a meaningful impact by guiding students through their educational journey, building strong relationships within the community and military partnerships, and supporting a mission-driven environment focused on student access, retention, and degree completion.
Key Responsibilities
Campus Operations & Administration
- Oversee the daily operations of a Worldwide Campus location,
ensuring effective administration, compliance with University
policies, and delivery of high-quality student services.
- Provide comprehensive academic guidance to students by
assisting with program selection, degree planning, course
scheduling, registration, and degree completion strategies.
- Monitor student progress, identify at-risk students, and
provide proactive outreach and recommendations to support retention
and academic success.
- Resolve student enrollment and academic issues while connecting
students with appropriate University resources, including
admissions, financial services, Veterans Affairs, and academic
support services.
- Maintain student confidentiality and ensure compliance with
applicable policies and procedures.
- Partner with enrollment leadership to support campus enrollment
goals and oversee the student enrollment lifecycle from prospective
student engagement through graduation.
- Represent the University through recruitment activities,
community outreach, college fairs, military briefings, networking
events, and other engagement opportunities.
- Build and maintain strong relationships with military
representatives, Education Services Officers (ESOs), local
organizations, and community partners.
- Assist with campus budget management, including monitoring
expenditures, travel expenses, purchase reconciliation,
outreach/marketing plans, and contract compliance.
- Safeguard University assets through inventory management,
safety processes, emergency preparedness planning, and responsible
resource management.
- Ensure campus financial operations remain accurate, organized,
and prepared for review or audit.
- Provide leadership and support for campus employees, including
recruitment, onboarding, training, development, and performance
management, when applicable.
- Serve as a resource and liaison for HR-related processes,
including position requests, performance feedback, evaluations, and
employee relations matters.
- Foster a collaborative and service-focused campus environment
that supports employee and student success.
- Represent the University in a professional and positive manner
while promoting programs, services, and educational
opportunities.
- Collaborate with University departments, campus leadership, and
stakeholders to support operational goals and student
outcomes.
- Participate in University meetings, training programs,
workshops, town halls, and professional development
activities.
- Provide feedback and contribute to continuous improvement
initiatives that enhance campus operations and student
experiences.
About us
For nearly 100 years, Embry-Riddle has been the world's leading aviation and aerospace university, educating more than 30,000 students across residential campuses in Daytona Beach, Florida, and Prescott, Arizona, as well as through a global network of Worldwide locations and online programs. With more than 165,000 alumni around the world, our impact reaches every corner of the aerospace, aviation, defense and technology industries.
Today, our faculty, researchers and professiona l staff are advancing innovation across aviation, space, artificial intelligence, cybersecurity, autonomous systems and next-generation engineering. Working alongside industry leaders, government agencies and innovators, they are solving real-world challenges and shaping the technologies that will define tomorrow.
Whether you are an educator, researcher, administrator, technologist or industry professional, your work at Embry-Riddle will contribute to something bigger than a job. Join a community driven by discovery, purpose and excellence—and help shape the future of aerospace.
- Generous Time Off: Enjoy up to 18 days of paid leave in
your first year, including 3 days granted upon hire and 15 days
accrued throughout the year. You'll also receive 9+ paid holidays,
including the day after Thanksgiving and the week between Christmas
Eve and New Year's Day.
- Tuition Coverage: Get 100% tuition coverage
for yourself for one undergraduate and one graduate degree, and
discounted rates for your spouse and dependent children up to age
26.
- Retirement Contributions: ERAU contributes 6%
of your base salary to your retirement plan and offers a 4%
matching contribution – with no vesting period.
- Personal Leave: Relax with 15 days of personal
leave for non-exempt employees or 18 days for exempt full-time
employees in your first year.
The annual salary range for this role is up to $ 50,400 . The final offer will be based on the candidate’s skills, qualifications, and experience, as well as applicable state regulations, internal equity, and business needs, and may fall outside of the stated range.
Qualifications
Required Qualifications
- Bachelor’s degree from an accredited institution.
- 1–3 years of relevant professional work experience.
- Ability and willingness to work independently and effectively
within a geographically dispersed environment.
- Experience providing leadership, management, and/or supervision
of employees or teams.
- Strong interpersonal skills with the ability to collaborate
effectively with students, staff, faculty, and external partners in
both in-person and remote environments.
- Excellent verbal and written communication skills with the
ability to communicate effectively with diverse audiences.
- Strong organizational skills with the ability to manage
multiple priorities, meet deadlines, and maintain attention to
detail.
- Ability to maintain professionalism, sound judgment, and
composure while working in high-pressure or changing
environments.
- Strong analytical and problem-solving skills with the ability
to evaluate information, identify solutions, and make informed
decisions.
- Proficiency with information systems and technical
applications, including Microsoft Office Suite (Word, Excel,
PowerPoint, Outlook/email, and Access) and internet-based
applications.
- Experience in higher education administration, student
services, enrollment management, marketing, or customer
service.
- Experience supporting students in an academic advising or
student success environment.
- Experience working with military-affiliated students, education
programs, or geographically distributed campuses.
- Experience developing community partnerships, conducting
outreach, or supporting recruitment initiatives.
- Cover letter
- Full CV
- Contact information for at least three professional references
(please note that references may be contacted as part of the
interview/screening process)
Embry-Riddle is committed to fostering a workplace where all individuals are valued and respected. We strive to ensure that all faculty, staff, and students are treated fairly and provided equal opportunities for employment, advancement, compensation, training, and other benefits of employment. Embry-Riddle makes employment decisions — including hiring, promotions, compensation, and other terms of employment — based on individual merit, qualifications, and abilities. Embry Riddle is strongly opposed to discrimination and harassment, and such behavior is prohibited by university policy. Embry Riddle does not discriminate on the basis of race, color, national origin, sex, disability, veteran status, predisposing genetic characteristics, age, religion, or pregnancy status, or any other status protected by federal, state, or local law, in its employment, educational programs, admissions policies, financial aid, or other school-administered programs or activities. For further information, please visit our website .
Embry-Riddle is not seeking assistance from staffing or recruitment agencies. All agencies are directed to contact eraujobs@erau.edu and should not reach out to hiring managers or staff.
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