Job Details
Posting Number: PG195158SP
Internal Recruitment: No
Working Title: Campus Operator
Anticipated Hiring Range: $35,000
Work Schedule: This is an on-site, in-office position with a Monday–Friday schedule. Standard hours are 8:00 a.m. – 5:00 p.m., with flexibility required to provide coverage between 7:30 a.m. – 5:30 p.m. as needed.
Job Location: Raleigh, NC
Department: Office of Information Technology-Communication Technologies
About the Department
Communication Technologies (ComTech) provides a variety of voice, data, and video communication services to faculty, staff and students of the University community. ComTech provides the design, installation, maintenance, and management of the network facilities. The department provides conduit/wire materials, installation and maintenance. The department also manages the University switchboard and departmental online directory.
Wolfpack Perks and Benefits
As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.
What we offer:
- Medical, Dental, and Vision
- Flexible Spending Account
- Retirement Programs
- Disability Plans
- Life Insurance
- Accident Plan
- Paid Time Off and Other Leave Programs
- 12 Holidays Each Year
- Tuition and Academic Assistance
- And so much more!
Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community.
Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.
Essential Job Duties
As the first point of contact for students, faculty, staff, and visitors, you will create a welcoming and professional experience while keeping daily operations running smoothly. You will manage incoming calls, coordinate appointments, maintain scheduling calendars, distribute keys and visitor permits, and ensure the front desk operates efficiently. Additionally, you will occasionally assists with conference call coordination and provide administrative support to ensure smooth daily operations across the University.
Other Responsibilities
In addition to the core responsibilities of this role, there may be occasional opportunities to take on additional duties. This offers an opportunity to build on your skills, explore new areas, and gain a deeper understanding of the department’s operations.
Minimum Experience/Education
High School Diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.
Preferred Qualifications
- Experience operating a multi-line telephone system, including conference calling and call routing
- Excellent customer service skills with the ability to communicate professionally and assist various groups of callers, visitors, faculty, and staff
- Working knowledge of basic computer applications and office technology.
- Ability to train, mentor, and support the onboarding of new employees.
Required License or Certification
N/A
Valid NC Driver's License required: No
Commercial Driver's License Required?: No
Job Open Date
08/07/2026
Earliest Close Date
08/13/2026
Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.
Notice to Applicants
Please note that the work history on your resume, must also be included in your application.
Special Instructions
Please include a resume, cover letter and contact information for at least three professional references.
Position Details
Position Number: 00040869
Position Type: SHRA
Position Classification Band Title: Administrative Support Associate
Position Classification Band Level: Contributing
Position Classification Salary Range: $33,540 - $54,455
Salary Grade Equivalency: 57
Alternate Option: If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Full Time Equivalent (FTE) (1.0 = 40 hours/week): 1.00
Appointment: 12 Month Recurring
Mandatory Designation - Adverse Weather: Mandatory - Adverse Weather
Mandatory Designation - Emergency Events: Non Mandatory - Emergency Event
Time Limited Position: No
Department Id: 516001 - Communication Technologies
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