Campus Safety Officer

POSITION SUMMARY

The Campus Safety Officer is an unarmed, customer service-focused member of the Department of Public Safety responsible for helping maintain a safe, secure, and welcoming campus environment for students, faculty, staff, and visitors. This cost-shared position supports both Marion Technical College and The Ohio State University at Marion. Working under the direct supervision of the Public Safety Supervisor (Sergeant, Ohio State University Police Division), the Campus Safety Officer supports campus safety operations through patrol, building security, customer service, emergency response, and enforcement of institutional policies. The position operates within established departmental policies and the chain of command.

ESSENTIAL JOB DUTIES, FUNCTIONS AND RESPONSIBILITIES

1. Campus Patrol: Conduct routine foot and vehicle patrols of campus buildings, grounds, and parking lots. Maintain a visible presence to promote safety and deter criminal activity, policy violations, and unsafe behavior. Identify, document, and report suspicious activity, criminal activity, safety hazards, and maintenance concerns. Ensure campus facilities remain secure.
2. Policy Enforcement: Enforce applicable college and university policies and regulations in a fair, consistent, and professional manner. Address policy violations through education, documentation, referral, and other appropriate actions within the scope of the Campus Safety Officer position. Notify and coordinate with law enforcement, fire, or EMS as appropriate.
3. Building Security: Lock and unlock campus buildings according to established schedules. Secure doors, windows, gates, classrooms, and other facilities. Respond to reports of unsecured buildings or facilities. Perform routine building security inspections.
4. Emergency Response: Respond to medical emergencies, fire alarms, burglar alarms, weather emergencies, and other incidents. Provide basic first aid, CPR, and AED assistance when certified and appropriate. Request assistance from law enforcement, fire, or EMS as needed. Assist with evacuations and emergency operations.
5. Customer Service: Provide courteous assistance to students, employees, visitors, and guests. Provide directions, general information, and other assistance to campus visitors. Conduct safety escorts. Assist with vehicle lockouts and other approved services. Foster positive relationships with the campus community.
6. Incident Documentation: Complete accurate, detailed, and timely reports. Document incidents, accidents, suspicious activity, property damage, safety concerns, and policy violations. Maintain departmental records using approved reporting systems.
7. Traffic and Event Support: Assist with traffic control. Assist with parking management. Support special events and campus activities.
8. Collaboration: Foster positive working relationships with faculty, staff, students, and administrators at both Marion Technical College and The Ohio State University at Marion. Coordinate with local police, fire, and EMS when appropriate. Communicate effectively with supervisors, coworkers, and campus partners while following departmental policies, procedures, and supervisory direction.
9. Integrate and apply Guided Pathways principles within all job functions and responsibilities. For information, please see the link at https://www.mtc.edu/guided-pathways/index.html.

REQUIRED QUALIFICATIONS

Required qualifications include a high school diploma or GED, being at least 18 years of age, and holding a valid driver's license with an acceptable driving record. Candidates must successfully pass a comprehensive background investigation and have no criminal history or other disqualifying factors that would prevent eligibility for access to the Law Enforcement Automated Data System (LEADS). Additionally, applicants must possess strong verbal and written communication skills, excellent customer service and interpersonal skills, basic computer proficiency, and the ability to exercise sound judgment, remain calm during emergencies, work independently while following established procedures, follow written and verbal instructions, and maintain confidentiality. Required availability includes working mornings, evenings, weekends, holidays, and during emergency situations as assigned. Furthermore, candidates must demonstrate professionalism, reliability, and the ability to accept instruction, training, and constructive feedback, and are required to have a smartphone to allow access to email and college networks using multi-factor authentication (MFA) for additional password and identity security.

PREFERRED QUALIFICATIONS

Preferred qualifications include holding an associate degree or higher, as well as possessing current First Aid, CPR, and AED certifications. Candidates should also have experience preparing written reports and working with a wide range of populations.

Knowledge, Skills, and Abilities

Professional judgment and decision-making. Effective verbal and written communication. Conflict de-escalation techniques. Observation and attention to detail. Time management and organizational skills. Ability to prioritize multiple tasks. Ability to maintain professionalism under stress. Ability to work independently and as part of a team. Ability to build positive working relationships. Commitment to continuous learning and professional development. Ability to communicate with professionalism and discretion.

WORK ENVIRONMENT & PHYSICAL DEMANDS

The work environment involves frequent walking throughout campus, standing for extended periods, and performing both indoor and outdoor work in varying weather conditions, along with the ability to respond quickly throughout campus during emergencies. Physical requirements include walking several miles during a shift, climbing stairs, bending, stooping, kneeling, reaching, and lifting and carrying up to 50 pounds.

ADA SPECIFICATIONS

This position is classified as Staff - Management, Professional, Administrative, and Support and will perform a wide range of professional and administrative support functions for the college, primarily in an office setting. Further information may be obtained from the Office of Human Resources.

DISCLAIMER

Any other duties deemed appropriate may be assigned- The duties and responsibilities defined above are not an all-inclusive list, but a general summary of typical duties. Individuals in this position may be asked to perform a wide range of related tasks, within the scope of their education or certification, to ensure that the highest level of educational services are provided. We all share the responsibility of doing whatever is required to make Marion Technical College a great place to be - for an education and for a career.

APPLICATION INFORMATION

Submit a cover letter, resume/vita, and three professional references for the position; a single PDF file with all required application materials is preferred in the "attach/upload resume section" of the application.

Marion Technical College is an equal-opportunity employer.