Accountabilities:

Accountable for providing patrol and dispatch (911) services to ensure the safety and security of the university community. Responsible for monitoring all university community members for adherence to the Student Code of Conduct and university policies. Accountable for (1) maintaining a safe and secure living and learning environment for the campus community (2) a customer-oriented approach to providing the full scope of campus safety services and (3) a team-oriented approach to achieving…

individual and department goals.

Specific duties include but are not limited to the following:

Maintain comprehensive knowledge of the university and campus safety department policies and procedures.
Enforce the Student Code of Conduct and university policies.
Provide information, directions, and general assistance to university community members both in person and via the phone.
Receive emergency and non-emergency calls requesting Campus Safety assistance. Determine nature, location, and priority of calls to Campus Safety and dispatch personnel accordingly.
Send and receive radio communications to / from Campus Safety Officers, other campus partners, and outside agencies.
Coordinate incident response with 911 dispatch and other outside agencies.
Conduct timely case investigations and write case reports, following established procedures.
Provide incident response support.
Monitor and respond to campus fire alarms. Investigate to determine if outside agency response is warranted.
Maintain required dispatch logs and records.
Patrol the campus for suspicious and/or illegal behavior, safety hazards, public assistance opportunities.
Perform building tours and lock-ups / unlocks.
Provide vehicular and pedestrian traffic control services.
Assist motorists with disabled vehicles on campus.
Enforce university parking regulations and issue citations for violations.
Conduct special event safety and security risk assessments and walkthroughs.
Participate in special event safety and security details.
Provide basic first aid and lay first responder emergency medical care.
Participate in department community outreach programs.
Provide safety and security education to university community members.
May train and/or have oversight of others, such as student employees.

This position has been designated as a Campus Security Authority (CSA), in accordance with the federal statutory requirements of the Jeanne Clery Act. CSAs are required to and responsible for reporting allegations of crimes they receive from students and employees to the Campus Safety Department.

Professional Experience/Qualifications:

Excellent oral and written communication skills required along with the ability to interact effectively in a diverse community.
Ability to multitask and perform in a busy and stressful environment is essential.
Must be able to work independently with minimal supervision.
Ability to complete assigned tasks and follow up efficiently and promptly is essential.
An understanding of the constraints and legal/ethical requirements of confidentiality and privilege of information required.
Must be able to successfully complete the five day Security Officer Academy or demonstrate successful completion of the NYS Police Officer Basic Academy.
Must be able to successfully complete the department's Campus Safety Officer Field Training program for both components of patrol and dispatch.
As a designated

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