Capability & Performance Officer
1. Division Operations
Richmond, AU
1. Contract Type Full-Time
Job ID: REF1316R
- Full-time, Ongoing position at HEW Level 7.
- Hawkesbury campus with flexible working arrangements.
- Salary: $107,053 – $115,469 per annum, plus 17% Super and Leave Loading.
Design OD-led initiatives that strengthen capability and consistent performance management.
The Opportunity
In this role you will design, develop and deliver workforce capability and performance initiatives that uplift individual and organisational performance across the University. Working within People & Culture, you will translate strategic priorities into practical programs, tools and resources that support leaders and employees to perform at their best.
You will apply contemporary organisational development principles, frameworks and evidence-based practice to diagnose capability needs, co-design fit-for-purpose solutions, and evaluate impact. You will contribute to stronger, more consistent performance management by enhancing approaches, tools and guidance that promote excellence, accountability and clear expectations.
You will embed meaningful use of technology and digital platforms, including AI-enabled resources where appropriate, to improve user experience and strengthen adoption of performance and development practices. You will coordinate projects end-to-end, manage timelines, dependencies and risks, analyse workforce data and feedback, and produce high-quality communications and digital materials using tools such as Microsoft 365, Asana, Adobe Creative Suite and Canva.
What Success Looks Like:
- Capability and performance initiatives are delivered to plan and aligned to agreed priorities.
- OD frameworks and evidence inform the design, delivery and evaluation of interventions.
- Performance management tools and guidance are improved to lift consistency and accountability.
- Digital and AI-enabled tools are embedded to improve adoption and user experience.
- Workforce insights are used to evaluate impact and recommend practical improvements.
Please refer to the Position Description for full details.
About You
- Current TAE40122 Certificate IV in Training and Assessment (or equivalent).
- Contemporary experience in organisational development across engagement, performance and capability.
- Strong stakeholder engagement and communication skills, including presenting to varied audiences.
- Proven project management capability across multiple priorities in complex environments.
- Proficiency with Adobe Creative Suite, Canva, Microsoft 365 and Asana.
Benefits
We invest in the people who make our mission possible. Alongside a rewarding career, we offer a range of benefits designed to support your financial, personal and family wellbeing.
- Financial benefits: Access to staff-only products and offers with selected banking partners, salary sacrifice options for onsite parking, and novated motor vehicle leasing.
- Health and wellbeing support: Free Employee Assistance Program (EAP), complimentary annual flu vaccination, eligibility for Fitness Passport membership, and access to discounted private health cover.
- Onsite childcare: Long day care and early learning services operate at our Campbelltown, Hawkesbury, Parramatta, and Penrith campuses. Staff may be eligible for discounted fees and salary packaging, with places subject to centre capacity.
Application Details
- Position Enquiries: Direct to Alison Barclay, Manager, Professional Development via A.Barclay@westernsydney.edu.au. Please include the job reference code REF1316R.
- Closing Date: 11:59pm, Tuesday 2 Jun 2026.
- Working Rights: You must provide evidence of full-time working rights in Australia at application.
- How to Apply: Please note that only applications submitted via the University’s online recruitment system will be considered. As part of your online application, you will be asked to respond to screening questions addressing the key qualifications, experiences and skills required for this position.
Belonging at Western
We are committed to substantive equality as outlined in our Equal Opportunity Policy. We actively encourage applications from Indigenous Australians, candidates of all gender identities and expressions, people of all abilities, and those from culturally and linguistically diverse backgrounds.
For Reasonable Adjustments during the application process, please contact talentacquisitionteam@westernsydney.edu.au.
About Western
This is your opportunity to be part of something bigger. By joining Western Sydney University, you become a valued member of our community. As our region changes, so too does our university. Western is boldly different, energetic, global, diverse, dynamic, and youthful.
Our mission is to deliver student success, impactful research, and stronger communities. As part of our team, you will have a stake in shaping the future of education, broadening horizons, and changing lives. Making a difference starts at Western.
For the latest please visit our website and LinkedIn.
ABOUT WESTERN
Western Sydney University was established in 1989, bringing together a number of existing higher education institutions across the region to create a single, unified university for Western Sydney. Founded with a strong commitment to accessibility and community engagement, the University was designed to expand educational opportunities for one of Australia’s most diverse and rapidly growing regions. Over the years, it has evolved into a world-class institution known for its innovation, research excellence, and focus on equity and social justice—continuing to play a vital role in shaping the future of Greater Western Sydney and beyond.