Advertising Summary: Virginia Commonwealth University (VCU)
School of Medicine is a premier academic medical center located in
the heart of Richmond. Accounting for almost half of VCU’s
sponsored research, the School of Medicine is internationally
recognized for patient care and education. Virginia Commonwealth
University is an equal opportunity employer.
Unit: School Of Medicine MBU
Department: Pauley Heart Center
Department Summary: At VCU Health Pauley Heart
Center, our world-class team takes your heart health personally.
Building on our history of innovation in patient care, scientific
discovery, diversity and collaboration, we improve cardiovascular
care for all, while continuously training the next generation of
healthcare providers.
Duties & Responsibilities:
The Program Manager is responsible for the operational management,
coordination, and implementation of strategic programs, facilities
initiatives, and administrative operations that support the Pauley
Heart Center's academic, clinical, research, and strategic
missions. The position serves as a central resource for program
development, project coordination, facilities planning, and
operational improvement initiatives, while ensuring effective
collaboration among internal and external stakeholders.
Responsibilities include overseeing Cardiac CT and Cardiac MRI
educational and training programs in partnership with Brightpoint
Community College. Managing special projects, overseeing office and
facility operations, coordinating renovation and space planning
efforts, developing operational processes, and supporting the
successful execution of Center priorities. In addition, the Program
Manager provides independent coordination and strategic support to
the Director of the Pauley Heart Center and serves as a liaison
among university leadership, health system leadership, external
partners, philanthropic stakeholders, and community
organizations.
Core Responsibilities:
Program Management and Operational Leadership (70%)
- Manage and coordinate operational, administrative, and
strategic initiatives that support the Pauley Heart Center's
academic, clinical, research, and organizational objectives.
Serve as the primary operational coordinator for the Cardiac CT
and Cardiac MRI educational and training programs, collaborating
with Brightpoint Community College, program participants, faculty,
clinical partners, and leadership to ensure effective
implementation, communication, and program growth.
Develop, implement, and improve processes, procedures, and
workflows to enhance operational effectiveness and efficiency.
Serve as the operational lead for office administration,
facilities management, and space utilization activities.
Coordinate facility maintenance, vendor services, contractor
activities, and workplace operations to ensure a functional and
professional environment.
Lead planning and coordination efforts for space renovation,
capital improvement, and facilities-related projects.
Collaborate with leadership, faculty, staff, and external
partners to identify operational needs and recommend effective
solutions.
Monitor and coordinate activities related to special projects
and initiatives of strategic importance to the Center.
Develop and maintain systems that support effective project
management, operational oversight, and program execution.
Provide recommendations and support for planning initiatives
involving space utilization, operational improvements, and
organizational growth.
Strategic Leadership Support (30%)
- Serve as the Director's principal administrative liaison and
trusted representative for internal and external stakeholders.
- Manage leadership communications, strategic coordination, and
relationships across VCU, VCU Health, external academic
institutions, government partners, philanthropic stakeholders, and
community organizations.
- Coordinate interactions involving university leadership, health
system executives, academic partners, state legislators, government
relations representatives, and major donors.
- Prepare presentations, briefing materials, reports,
correspondence, and supporting documentation for leadership
meetings and strategic initiatives.
- Facilitate communication, coordination, and follow-through for
high-profile projects and priorities.
- Exercise independent judgment and discretion while supporting
sensitive and confidential matters.
- Support the Director in advancing strategic initiatives that
span the academic, clinical, research, educational, philanthropic,
and governmental missions of the Center.
Qualifications:
Minimum Qualifications
- Bachelor’s degree in business administration, Healthcare
Administration, Higher Education Administration, Project
Management, Communications, or a related field; or equivalent
combination of education, training, and experience.
- Three (3) years of progressively responsible experience in
program coordination, project management, operational
administration, academic administration, healthcare administration,
or related professional work.
- Demonstrated experience coordinating projects, initiatives,
events, or programs involving multiple stakeholders and competing
priorities.
- Experience managing operational processes, facilities-related
activities, vendor relationships, or administrative
operations.
- Demonstrated ability to work independently, exercise sound
judgment, and manage sensitive or confidential matters.
- Strong organizational, written, verbal, and interpersonal
communication skills.
- Proficiency with Microsoft Office Suite and business
productivity software.
- Demonstrated ability to work in and foster an environment of
respect, professionalism and civility with a population of faculty,
staff, and students from all backgrounds and experiences, or a
commitment to do so as a staff member at VCU.
Preferred Qualifications
- Experience supporting programs, operations, or strategic
initiatives within a healthcare, academic medical center, higher
education, research, or nonprofit environment.
- Experience coordinating complex projects involving multiple
departments, leadership groups, vendors, contractors, and external
partners.
- Experience with facilities management, space planning,
renovation projects, construction coordination, and operational
improvement initiatives.
- Experience serving as a liaison among leadership, community
partners, donors, government representatives, and other internal
and external stakeholders.
- Proven ability to independently manage projects from planning
through implementation while supporting executive leadership
priorities.
- Demonstrated ability to develop, implement, and improve
operational processes and workflows.
- Knowledge of healthcare operations, academic administration,
research environments, or academic medical centers.
- Experience utilizing planning, design, visualization, or
space-allocation concepts to support facilities projects,
operational planning, and strategic decision-making.
Salary Range: $72,100 - $95,700
Benefits : All full-time university staff are eligible for
VCU’s robust
benefits
package that includes comprehensive health benefits, paid annual
and holiday leave, generous tuition benefits, retirement planning
and savings options, tax-deferred annuity and cash match programs,
employee discounts, well-being resources, abundant opportunities
for career development and advancement, and more.
FLSA Exemption Status: Exempt
Hours per Week: 40
Restricted Position: Yes
ORP Eligible: Yes
Flexible Work Arrangement: Fully Onsite
University Job Title: 19221Y - 19223Y Program Manager GA
1-3
Rank:
Tenure:
Months:
Contact Information:
Contact Name: Shelvey Luo
Contact Email: Shelvey.Luo@vcuhealth.org