Work Where You Learn: Build Experience, Grow Skills, and
Contribute to Your University Community. This position is
available only to enrolled American University students.
Most student positions at American University are eligible to
use Federal Work Study (FWS) awards, with a few exceptions. FWS
funds cannot be applied to janitorial, construction, partisan or
sectarian positions. For information or questions regarding FWS
funds, please contact American University's Office of Financial
Aid.
Important guidance for current American University employees:
American University current employees, including those employed in
student positions, must apply through their employee Workday
account. If you are a current employee at American University,
please log into your employee Workday account and select the
Find Jobs report which will take you to our internal career
listings. Applying outside of your employee Workday account may
cause delays in a hire process.
Department:
Career Education
Time Type:
Part time
FLSA Status:
Non-Exempt
Job Description:
Summary:
Career Ambassadors (CAs) receive comprehensive training to promote
Career Center services and resources, support events and outreach
efforts, and assist with a variety of projects across Career Center
teams.
CAs serve as front-line representatives of the Career Center,
engaging with students, alumni, faculty, and employers. In this
dynamic role, CAs help deliver educational programming, manage
career resources, and enhance the overall student experience.
This position offers a meaningful opportunity to develop
professional skills, work collaboratively across campus, and make a
positive impact on career development at AU.
For questions about the Career Ambassador program or the
application process, please contact the Career Center at
[contact details available in the full listing] .
Essential Functions:
1.) Customer Service
- Greet Career Center visitors, delivering exceptional service to
students, alumni, faculty, parents, and employers.
Schedule appointments in Handshake and handle inquiries via
phone and in person.
2.) Administrative and Data Support
- Perform general administrative duties, including data entry,
filing, supply inventory, mail handling, and event
preparation.
- Support data collection and analysis for reports related to
graduate outcomes and event participation.
- Answer phone calls and emails, rerouting inquiries as
appropriate.
3.) Programs and Outreach
- Assist with planning and executing career education and
employer programs, managing tasks like event preparation,
check-ins, and attendance tracking.
- Deliver brief presentations to promote Career Center services
in undergraduate classes.
- Develop social media content to increase awareness of Career
Center services and events.
Position Type/Expected Hours of Work:
- Part-time.
- 5 - 8 hours per week.
Salary Range:
- $18.40 - $18.70 per hour.
Required Education and Experience:
- Must be an enrolled AU student.
- Strong interpersonal, communication, and organizational skills,
with attention to detail and a proven record of
dependability.
- Experience in customer service and comfort working in a
fast-paced environment.
- Ability to multitask and adapt to immediate team needs in the
moment.
- Comfortable engaging with employers and the AU community,
including students, alumni, faculty, staff, and other community
members.
- Willingness to ask for assistance when needed, and a receptive
attitude toward feedback.
- Ability to work effectively both independently and as part of a
team with minimal supervision.
- Proficiency in Microsoft Outlook and Word.
Preferred Education and Experience:
- Experience in a busy office environment is beneficial.
- Proficiency with Microsoft Excel, PowerPoint, and Zoom
webinars.
- Familiarity with social media platforms, especially Instagram
and LinkedIn.
- Interest in areas like event management, marketing,
alumni/employer relations, data analytics, or graphic design.
- Professional communication skills and cultural
competence.
Additional Eligibility Qualifications:
- Why become a Career Ambassador? You will: build knowledge of
career exploration and the job and internship search process,
strengthen skills in public speaking, networking, and teamwork,
connect with Career Center staff, campus partners, and employers,
and gain experience in event planning, marketing, social media,
data management, and customer service.
- These preferred qualifications would contribute to being
successful early on in this position, but these skills can be
taught. Some candidates may feel that they must have all the skills
and experience listed before applying; we remind you that this is
not the case.
- We will consider other relevant qualifications when evaluating
your application for this position. We strongly encourage students
from a wide range of backgrounds and experiences to apply.
Other Details
- This position is available only to enrolled American
University students.
- Please note this job announcement is not designed to cover or
contain a comprehensive listing of activities, duties or
responsibilities that are required of the employee for this job.
Duties, responsibilities, and activities may change at any time
with or without notice.
- American University is an
E-Verify employer.
- Visit https://www.american.edu/hr/
for additional information about American University employment and
benefits.
Current American University Employees
American University current employees (including those employed in
student positions) must apply through their employee Workday
account. If you are a current employee at American University,
please log into Workday and select the Find Jobs report which will
take you to our internal career listings.
Contact Us
For more information or assistance with the American University
careers site, email
theworkline@american.edu
.
American University is an equal opportunity, affirmative action
institution that operates in compliance with applicable laws and
regulations. The university does not discriminate on the basis of
race, color, national origin, religion, sex (including pregnancy),
age, sexual orientation, disability, marital status, personal
appearance, gender identity and expression, family
responsibilities, political affiliation, source of income, veteran
status, an individual’s genetic information or any other bases
under federal or local laws (collectively "Protected Bases") in its
programs and activities.