Career Support Coordinator

Position Summary

The School of Management's Career Resource Center (CRC) partners with School of Management students from undergraduate through masters and MBA programs to develop effective strategies leading to successful career and professional growth.

The CRC seeks a dynamic Career Support Coordinator to manage essential daily operations and administrative needs of a multi-faceted office. This role supports budgeting, appointment coordination, and our goal of 100% engagement in experiential learning. The ideal candidate is highly organized, detail-oriented, and collaborative, with strong administrative, technical, and customer service skills.

Responsibilities include, but are not limited to:

• Co-manage office budget and financial processes, including monitoring expenditures, writing purchase orders, managing invoices and reimbursements, tracking expenses, and maintaining related records.
• Administer and track the student travel reimbursement fund (WOW Fund) and serve as liaison to the business office and facilities regarding procurement and operational processes.
• Assist with credit-bearing and operational functions of the internships and experiential learning team: post internships, review reports, process learning agreements, complete course registrations, track assignments, and facilitate CPT requests.
• Support and coordinate logistics for all CRC events and contribute to social media and marketing efforts.
• Maintain content in BizLink, ensure data confidentiality, and edit video captions as needed; participate in technology-related initiatives.
• Provide support for student career development, including practice interviews and resume reviews as needed.
• Serve as the first point of contact for the CRC by greeting guests, responding to inquiries, scheduling appointments, and monitoring shared email accounts.
• Utilize software such as BizLink (Symplicity), Suitable, Quinncia, HUB, UB Learns, SIRI, Concur, Panopto, Teams, Zoom, and MS Office to support operations.

Minimum Qualifications

• Bachelors degree with 1 year of experience.
• Strong writing, communication and data management skills as well as excellent interpersonal skills.
• Exemplary time management and ability to multitask in public space.
• Proficiency with MS Office (Word, Excel, PowerPoint, Outlook), Zoom/Teams, a customer relationship management system, and capacity to learn quickly.
• An understanding of budgeting processes.

Preferred Qualifications

• 2+ years experience in a customer-service environment.
• Experience working in a higher education environment.
• Knowledge of SUNY procedures related to departmental support.
• Experience with CRM, HUB, Adobe Pro, Teams, Zoom, MS Office Suite, Panopto, Blightspace (UB Learns), Concur, Siri, Blue Services, and Shop Blue or other procurement system.