Advertised Job Summary

The CarolinaCard Office seeks to establish a team of student employees known as CarolinaCard Ambassadors to support the university’s transition to Mobile CarolinaCard technology and ongoing customer service initiatives.

CarolinaCard Ambassadors will serve as peer representatives for the CarolinaCard Office, assisting students, faculty, staff, and campus visitors with Mobile CarolinaCard adoption, troubleshooting, event support, and customer engagement activities. Ambassadors will help increase awareness of CarolinaCard services while providing in-person assistance at high-traffic campus locations and university events including student move-in, orientation programs, special events, promotional campaigns, and Mobile CarolinaCard outreach initiatives.

Employees may experience periods of increased work opportunities followed by periods with limited or no scheduled hours. Scheduling flexibility is an essential component of the position.

Required Qualifications

• Current University of South Carolina student in good academic standing.
• Strong communication and interpersonal skills.
• Ability to interact professionally with students, faculty, staff, parents, and visitors.
• Comfortable learning and demonstrating mobile technology applications.
• Dependable, punctual, and customer-service oriented.

Preferred Qualifications

• Previous customer service experience.
• Experience working campus events or student engagement activities.
• Familiarity with mobile device technology and digital wallets.