Company Description:
Rafiki Coalition for Health and Wellness is a San Francisco-based nonprofit dedicated to eliminating health inequities and improving the lives of Black, African American, and marginalized communities in the Bay Area. For over 35 years, we have provided a safe, welcoming space where health, healing, and hope come together. We offer a holistic range of services, including free and low-cost health screenings, HIV prevention and care, mental health counseling, housing and economic support, fitness classes, and nutrition programs. Guided by a belief that wellness is more than the absence of illness, we embrace a whole-person approach that honors the cultural, social, and emotional needs of our community.
At Rafiki, we are more than a service provider. We are a trusted partner, advocate, and resource. Our work is rooted in compassion, cultural humility, and a commitment to social justice. Every day, our team stands with our community to dismantle barriers, amplify voices, and create pathways to health and opportunity.
If you're looking to join a mission-driven organization where your work directly empowers individuals and strengthens communities, Rafiki Coalition is the place to make a meaningful impact
Job Description:
The Case Manager position includes: (1) Case Management, (2) health education and group facilitation, (3) Brandy Moore House contract implementation and monitoring support, (4) house recruitment, and (5) site-specific coordination activities.
Under the supervision of the Director of Housing, the Case Manager provides comprehensive, strengths-based Non-Medical Case Management services for very low-income HIV-positive individuals who are homeless or marginally housed. Additional duties include weekly facilitation of program-related group support and health-education meetings, as well as monthly contract monitoring support and site-specific coordination activities as assigned by the Housing Director.
Compensation details: 32-34 Hourly Wage
PIc953e27a9e78-38265-42065560
Requirements
- <p><b>Requirements:</b></p><p></p><p>ESSENTIAL DUTIES</p> <ul><li>Provide individualized case management services and crisis intervention to all BMH program participants.</li><li>Collaborate with clients to develop care plans within 30 days of moving into the house and update them as required for recertification.</li><li>Coordinate client access to community resources, such as permanent housing, behavioral health services, credit counseling, employment, benefits, and other relevant services.</li><li>Document all client encounters and contacts made on behalf of clients; complete and submit billing documentation as appropriate; and maintain accurate, organized client files, including documents held for safekeeping on behalf of clients.</li><li>Assess and evaluate the effectiveness of care plans and participants' progress; participate in client care reviews with care providers as needed.</li><li>Coordinate and monitor service delivery, including comprehensive tracking and logging of client activities in relation to their care plans.</li><li>Identify and provide emergency crisis services as necessary. In consultation with the Housing Director and Director of Programs, make immediate assessments, respond according to standard crisis-intervention protocols, and coordinate other services as appropriate.</li><li>Maintain and report applicable statistics regarding programs and client services.</li><li>Co-facilitate weekly program-related group meetings, including providing feedback to participants, taking notes, and performing set-up and take-down duties.</li><li>Participate in screening interviews with applicants seeking admission to BMH programs and services.</li><li>Provide house orientation to accepted participants.</li><li>Perform additional and miscellaneous job-related duties as directed by the Housing Director, Director of Programs, or Executive Director in support of the program's mission, goals, and objectives.</li></ul><p></p><br /><p><b>Additional Information:</b></p><p></p><p>PREFERRED QUALIFICATIONS AND EXPERIENCE</p> <p>BA or MA in a related discipline required, or 3-4 years of verifiable case management experience directly related to the specified duties and responsibilities.<br /> Experience working in residential treatment or transitional housing is a plus.<br /> Experience working with dual diagnosis, mental health, and/or substance abuse, including harm-reduction communities.<br /> Group facilitation experience preferred.<br /> Experience working with HIV care and supportive services in San Francisco.<br /> Strong interpersonal and communication skills and the ability to work effectively with culturally and socioeconomically diverse individuals.<br /> Thorough working knowledge of Microsoft Office Suite.<br /> Strong organizational and excellent data-entry skills.<br /> Experience working in the nonprofit or public sector is strongly preferred.</p><p></p><br /><p><b>Application Instructions:</b></p><p></p><p>Please provide resume and cover letter</p><p></p><br />