Case Manager

Position Information

Position Title: Case Manager
Department: Educational Opportunity Center
Job Type: Full-Time

Position Summary

The Buffalo Educational Opportunity Center (BEOC) is seeking a dynamic, dedicated, and compassionate individual to join our team as a Case Manager to focus on providing comprehensive case management and job coaching to students in the BEOC’s Buffalo Build Skilled Trades Pre-Apprenticeship Program and other workforce development programming.

The Case Manager position requires someone with strong interpersonal skills, a commitment to advocacy, and the ability to empower students to achieve their personal and professional goals. This role requires strong organizational skills, empathy, and the ability to work collaboratively with students and stakeholders.

Key responsibilities:

• Conduct thorough assessments and develop individualized case plans in collaboration with students, community agencies and other stakeholders (i.e. housing, healthcare, legal, job placement, etc.).
• Facilitate engaging workshops and group sessions for students on topics relevant to personal development and independence such as budgeting, time management, and problem solving.
• Assist students in job readiness preparation, including resume building, interview skills, and job search strategies.
• Provide students with on-the-job support and coaching to help them successfully integrate into the workforce.
• Monitor and track students’ job performance and provide ongoing guidance for career advancement.

About The Buffalo Educational Opportunity Center

The Buffalo Educational Opportunity Center (BEOC) is an adult education enterprise, of the State University of New York, University Center for Academic and Workforce Development (UCAWD), with an annual enrollment of 1,940 students that provides urban and/or disadvantaged residents in the Western New York area with tuition-free academic programs, workforce development training and certifications, and gainful employment opportunities.

Minimum Qualifications

• Bachelor’s degree in Social Work, Education, Psychology or related field with 2 years of directly related experience in case management or job coaching.
• Knowledge and strong understanding of social services systems and community resources.
• Cultural competence and the ability to build rapport with diverse populations.
• Proficiency with technology including Microsoft Office Suite and student information systems.
• Evening and weekend hours will be required.
• Valid driver’s license and access to reliable transportation may be required.
• An equivalent combination of education and experience will be considered.

Preferred Qualifications

• Master’s degree in Social Work, Education, Student Personnel, Psychology or related field.
• Bilingual
• Experience working with academically under-prepared and/or economically disadvantaged adults.

Salary Range: $55,000 - $57,000