Case Manager- Student Affairs

Department: Center for Student Empowerment

Salary: 56,800 - 64,600

The Center for Student Empowerment seeks professionals dedicated to student affairs work, including individualized student support, case management, resource referral, and student-focused programming. Develops and manages innovative services designed to assist students with medical, psychological, psychiatric, social, financial and academic needs.

1. Serves as the liaison to the Counseling Center, Student Health Center and various University departments and individuals to consult and advise on student mental health-related matters.
2. Performs evaluations to determine the student's needs, formulates goals and designs plans to resolve problems.
3. Determines the type of intervention needed, utilizing campus and community resources.
4. Partners with the Student Health Center and Counseling Center to aid in problem resolution and makes referrals as needed; involves parents/guardians as appropriate.
5. Maintains a directory of health-related community resources available to students including resources for students with financial and/or transportation needs.
6. Develops and administers training workshops on crisis management.
7. Maintains case records and prepares statistical reports as needed.
8. Serves on committees as a representative of the unit as needed.
9. Performs other job-related duties as required.

Additional Posting Information:

The Center for Student Empowerment (CSE) at the University of Houston is dedicated to fostering student success through advocacy, support, and academic engagement opportunities that empower students to thrive both academically and personally. CSE serves students by connecting students with campus and community resources, providing individualized support, and creating programs that promote leadership development, community, and holistic well-being.

The Case Management team works collaboratively with students, faculty, staff, and community partners to assist students experiencing barriers that may impact their academic progress and overall success. Through assessment, intervention, resource coordination, and ongoing support, the team helps students create action plans to reach their personal, financial, academic and leadership goals. Our work is grounded in a student-centered approach that emphasizes care, empowerment, and access to network of campus resources.

Joining our team means becoming part of a collaborative and mission-driven environment committed to supporting students during critical moments in their educational journey and helping them achieve their goals at the University of Houston.

Preferred Qualifications: Candidates with a background in social work, counseling, or a related helping profession (LMSW, LCSW, LPC, or similar) are strongly encouraged to apply.

Education will be considered in lieu of experience.

MQ: Requires application of advanced principles, techniques and theory in a professional discipline or a thorough general business management knowledge. Knowledge of this level is typically obtained through a directly job-related Master's degree or equivalent formal training in a recognized field of specialization that is directly related to the type of work being performed. Requires a minimum of three (3) years of directly job-related experience. Requires technical certification or licensing directly related to the job, as specified on a job description addendum.