Job Summary
UtahPresents, a multi-disciplinary presenter at the University of
Utah, brings diverse artistic and cultural experiences to campus
and the region through performances and related programs.
UtahPresents Box Office, located in Kingsbury Hall, is responsible
for ticketing and customer service operations for UtahPresents, as
well as all events at Kingsbury Hall, Libby Gardner Hall, and
Marriott Center for Dance.
The UtahPresents Box Office staff creates a welcoming environment
for patrons in person, on the phone, and via email. Our staff will
have a familiarity of all events, their content, and target
audience. They disseminate accurate and helpful information to
patrons regarding events, venue policies, seating and performance
recommendations for the best patron experience. Our cashiers are
responsible for cash so attention to detail is a must. Box Office
Cashiers are usually the first interaction our patrons have with
UtahPresents and set the standard for the rest of their
experience!
Responsibilities
Preferred Qualifications1 year cashier experience
preferred. Excellent written and verbal communication skills, as
well as the ability to follow written and verbal instructions are
required. Basic mathematical skills and PC knowledge required.
Bilingual skills are a plus.This position will work nights and
weekends.Applicants must demonstrate the potential ability to
perform the essential functions of the job as outlined in the
position description.
Job Functions
- Answer the phones and in person guests courteously and
professionally.
- Provide accurate information, answer questions, process
requests, and resolve problems.
Be well informed and knowledgeable of all events.
Independently respond to box office emails in an accurate and
professional manner.
Follow training and guidance on when to escalate to a
supervisor.
Make outgoing calls to patrons for marketing campaigns.
Process payment transactions accurately and efficiently.
Reconcile cash drawers.
Open and close facilities at beginning and end of shifts.
Maintain a clean and organized work area and office.
Assist with special events and work remote box office
locations.
This job description is not designed to contain or be interpreted
as a comprehensive inventory of all duties, responsibilities and
qualifications required of employees assigned to the
job.
Physical AbilitiesThis position is primarily
seated but you will work events or locations where standing for 2-3
hours is required. Must be able to lift 10 pounds
Minimum Qualifications
EQUIVALENCY STATEMENT: 1 year of higher education
can be substituted for 1 year of directly related work experience
(Example: bachelor's degree = 4 years of directly related work
experience).
Department may hire employee at one of the following job
levels:
Cashier, I: Requires little to no related
experience.
This job posting is only available to University of Utah students
who have been awarded a Federal Work-Study Award for the current
year. Please login to CIS and go to the Finance/Financial Aid
section to view your Financial Aid Status. If you have not received
a Federal Work-Study Award, then do not complete and submit this
application. Before hire, this employer will confirm that you have
received a Federal Work-Study Award for the current year.
Preferences
Special Instructions
Requisition Number: PRN17317N
Full Time or Part Time? Part Time
Work Schedule Summary: Evening and weekends
Department: 00491 - Utah Presents
Location: Campus
Pay Rate Range:
Close Date: 09/01/2026
Open Until Filled:
To apply, visit https://apptrkr.com/9749335"">https://utah.peopleadmin.com/postings/206734
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