"Casual Management Support Officer"

Job Description

The Lien Centre for Palliative Care department is conducting a research study on consumer beverage choices with and without Nutri-Grade label display, using a tablet-based experimental shopping task administered in public locations. The study uses an intercept recruitment approach: trained interviewers will approach passersby, invite them to participate in a short, voluntary study, screen for eligibility, and guide participants through a standardized tablet-based food selection task and brief survey.

The department is looking to hire 4 Casual Management Support Officers to support consistent field implementation, ensure high-quality data collection, uphold participant privacy and informed consent procedures, and achieve recruitment targets across scheduled fieldwork sessions (approximately 15 hours/week).

Roles and responsibilities

Participant recruitment and study administration

• Conduct intercept recruitment at designated high-footfall venues (e.g., malls, transit hubs, campuses) following a standardized script.
• Explain the study briefly and clearly; answer basic participant questions without biasing responses.
• Screen participants for eligibility using the tablet-based questionnaire and apply inclusion/exclusion criteria accurately.
• Administer informed consent procedures and ensure participants understand voluntariness, confidentiality, and withdrawal rights.

Data collection (tablet-based)

• Guide participants through the tablet-based food choice/shopping task and short pre/post surveys, ensuring protocol adherence.
• Ensure data completeness and quality checks (e.g., required fields completed, time stamps recorded) before ending each session.

Total number of openings: 4

*Candidates are required to commit approximately 15 hours per week. Working hours may vary subject to work exigencies or instructions from the Supervisor.*

Requirements

• Strong interpersonal communication skills; comfortable approaching members of the public respectfully.
• Fluent in English; additional proficiency in Mandarin or Malay is an advantage
• Reliable and punctual; able to commit ~15 hours/week for the field period
• Comfortable using a tablet (iPad/Android/Windows) and following step-by-step protocols.
• High attention to detail; able to follow scripts, eligibility rules, and data-entry checks.
• Professional conduct and sensitivity when interacting with diverse participants.
• Willingness to complete mandatory study training (e.g., consent procedures, role-play practice, data security).

More Information

Location: Outram Campus

Organization: Duke-NUS Medical School

Department: Office of Research

Job requisition ID: 31689

Contact list for further enquiries

Hiring Manager: Shin Soye

Hiring Manager Email: GMSSHIN@nus.edu.sg

Apply now

Posting Start Date: 05/02/2026