"Enrolment and Fees Advisor"

Deputy Head of Education | Deputy Vice-Chancellor Academic

Located in Christchurch | Christchurch, New Zealand | New Zealand

• Full-time at 37.5 hours per week (1.0 FTE)
• Continuing (i.e. permanent) position

Be happy, be happy!

You have the desire and skills to work as an Enrollment and Fees Advisor. The University of Canterbury has invited me to apply for this position.

Āu Mahi | What You Will Do

The role of Enrolments and Fees Advisor is interesting and varied, and we are looking for someone to join our small, busy team. Working with both domestic and international students, we manage the 'nuts & bolts' of enrolment, so students can focus on study and optimise their success at University. This crucial front-line position carries out the day-to-day administration of enrolment, changes of enrolment and calculation of fees, ensuring compliance with various external agency statutory requirements are met. 

Mōu | Who You Are

You will be a highly organised, positive individual with an appreciation of equity, diversity and inclusion who is committed to providing excellent customer service in this front-facing role. You will demonstrate initiative and enjoy the challenge of thinking on your feet. Your well organised and systematic approach, ability to adapt to change in workflow or priorities, along with a good sense of humour, will see you thrive in our team.

• a minimum of 3-4 years relevant experience in a similar role
• prior experience in a tertiary education setting is preferred
• excellent attention to detail, and strong numerical abilities
• exceptional communication skills, and the ability to establish effective working relationships with students, staff and external stakeholders.
• Proven track record of effectively managing multiple tasks and priorities in a fast-paced environment.

Mahi Ngātahi | Who You Will Work With

As part of the Enrolments team you will develop and maintain excellent working relationships with students (prospective and current), the wider Te Ratonga Ākonga | Student Services team, and the wider Te Pātaka | Student Services Hub whānau. 

You will also develop effective working relationships with staff in Faculties, Schools, and Central Service Units, particularly those providing administrative services and student support.

Ehara taku toa i te toa takitahi, engari he toa takitini - Success is not the work of an individual, but the work of many.

For more information about our team, please visit us here

Advantages of UC | Why UC

Tangata Tū, Tangata Ora - Engaged, Empowered, Making a Difference.

Our values are manaakitanga, whanaungatanga and tiakitanga at Te Whare Wānanga o Waitaha and these uara (values) guide our decisions and behaviour. Our values provide a roadmap for how we do things, affirming our commitment to the oranga (health, safety and wellbeing) of our students through mana-enhancing pastoral care and support. Ngā Uara (our values) challenge and inspire us to be the best we can be. They make UC a great place to work and study. For more on our Ngā Uara | Our Values visit https://www.canterbury.ac.nz/about/values/

We are committed to accessible higher education, service to the community and the encouragement of talent without barriers of distance, wealth, class, gender or ethnicity. The University explicitly aims to produce graduates and support staff who are engaged with their communities, empowered to act for good and determined to make a difference in the world.

We offer a range of fantastic benefits including flexible work practices, study opportunities and generous superannuation and leave provisions. For more information, please visit us: https://www.canterbury.ac.nz/joinus/benefits/

For more information about The University of Canterbury | University of Canterbury, please visit  www.canterbury.ac.nz

The closing date for this position is: 24th April 2024 (midnight, NZ time)

Please note, applications will be reviewed as they are received, and interviews may take place prior to the close date. 

Pēhea te tono mai | How You Apply

Applications for this position must be submitted on our careers website and should include a cover letter and resume.

Please note, we do not accept applications by email, however we are happy to answer your queries in relation to the application process, please forward these to WorkatUC@canterbury.ac.nz

You must have Aotearoa New Zealand or Australian citizenship/permanent residency to be considered for this role. If you hold a valid work visa and are physically present in New Zealand then you may also be considered.

Job Details

Reference #19529Posted on03 Apr 2024Closes on24 Apr 2024 23:55Location(s)ChristchurchExpertiseStudent ServicesJob level(s)ExperiencedWork type(s)Continuing (Permanent) full-timeMore details (document)Enrolment+and+fees+advisor+pd+2024.pdf