"Certified Medical Assistant"

Position Description

Employees in this classification provide patient care management to an assigned clinic in the areas of clerical and clinical duties. In the clinical setting, the employee receives direct supervision from a physician or nursing supervisor in either oral or written form. In the office setting, the employee receives direct supervision from the department administrator. Work is performed under usual office and clinic conditions, and may be stressful when working under emergency conditions.

Major/Essential Functions

• Assists licensed health care providers in data collection to determine the physical and mental health status needs, and preferences of culturally, ethnically and socially diverse patients and their families.
• Well versed in medical terminology.
• Records patient data using EMR to support decision-making to improve patient care.
• Performs testing, obtains vital patient information, and measurements.
• Reports data, identifies and reports alterations in patient responses to assist in the identification of problems and formulation of goals/outcomes and patient-centered plans of care in collaboration with patients, their families, and the interdisciplinary health care team.
• Assists with exams and procedures and documents interventions in EMR per departmental policy.
• Administers medications to patients.
• Prepares necessary equipment and instruments for examinations, treatments and procedures as directed.
• Cleans, sterilizes, and disinfects medical equipment and instruments as directed by Nurse Manager.
• Answers and retrieves patients' calls on the messaging line. Handles patient requests according to clinic policy.
• Maintains inventory of supplies in examination/treatment rooms.
• Participates in emergency preparedness drills in the department.
• Attends nursing staff meetings.
• Attends all nursing power hours and mandatory training to maintain competency.
• Responsible for assisting physicians and nurses with procedures in the clinic and hospital setting.
• Performs other duties as deemed necessary and assigned by the immediate supervisor.

Required Qualifications

A minimum of a High School diploma or equivalent. Graduation from an approved certified program for assistants in the area of required specialty. Certification by an approved accredited certifying agency in the specialty in which the particular work will be performed.

Preferred Qualifications

• Experience working as a CMA in a medical practice.
• Able to work on computer for long periods of time.
• Experience in various computer programs; Office, Excel. Experience with office phone, fax.
• Ability to type 40 WPM accurately.
• Ability to intake information and type simultaneously.
• Ability to multi-task.
• Proficient in active listening.
• Must be able to communicate using clear, concise messages.
• Self-motivated.
• Understanding of HIPPA.