"CGU-Associate Director of CAFE"

Primary Purpose/General Description

Inclusive excellence is recognizing that an institution's success depends on how well it values, engages, and includes the rich diversity of its community: students, staff, faculty, administrators, and alumni. The Center for Academic & Faculty Excellence (CAFE) aims to nurture and develop inclusive excellence. At the CAFE, the members of the academic community: Learn best practices on how to develop our inclusive excellence further, Develop a mindset of academic and faculty excellence, Connect with similar-minded people to experience belonging, Practice inclusion and equity-oriented approaches to spread community belonging. The CAFE offers graduate students and alumni opportunities to develop ethical teaching knowledge and practice toward teaching in higher education and non-academic settings. Students and alumni can work toward earning the Inclusive Excellence in College Teaching Certificate or use CAFE consulting and coaching services to develop resources they need for teaching and for teaching jobs search process. Students can also work toward earning the Inclusive Excellence in Professional Practice Certificate.

Essential Functions

Administration and Operations (50%)

Manages and supervises operational and logistical processes for the CAFE program including documentation of workflows. Leads the development and management of program assessment including program and course data, ongoing reporting, formal reports and other materials for the Director as needed for internal and external uses. Supervises Certificate program coordination and workflows for enrollment, engagement, and completion process working closely with the Registrar. Manages the coordination of internal and external collaborations, programs, and initiatives to support academic professional development for CGU students. Supports the Director to ensure effective teamwork and a positive work environment: Recruitment, interviews, on-boarding, On-going performance evaluation and professional development in teaching for staff and CAFE Fellows, Supports the Director to implement CAFE and University policy and procedure updates.

Program Visibility and Communication (30%)

Manages CAFE web presence: Supervises development and updates for CAFE webpages. Plans and manages social media tools and strategies to optimize CAFE visibility and connections. Works with the Director to update the CGU Bulletin. Manages program calendars for internal coordination and event publicity. Plans, coordinates, and implements various events, workshops, and outreach and recruitment activities. Serves as a liaison and contact person for students, staff, and faculty for program information. Refers inquiries to appropriate resources within or outside the program, and recommends corrective actions as needed. Serves on CGU committees as appropriate. Assists the Director with communication outreach to other CGU units in developing and sustaining program visibility working closely with other units at the University.

Teaching Development Support (20%)

Supports the Director in teaching implementation of LMS, resource and learning guide coordination, and cloud-based knowledge management systems for team collaboration. Manages and implements Director's vision and strategy for knowledge base development. Supervise and manage teaching documentation, processes, and practices including course evaluation and feedback. Oversees and manages CAFE library and assists the Director in coordinating library purchases. Supports workshops as needed, providing main backup for CAFE Fellows. Meets 1-1 with students and alumni as needed. Assists the Director in developing teaching resources for open access sharing on the CAFE website. Contributes to research and development of a living vision, mission, and strategic plan for the CAFE program.

Required Knowledge, Skills, and Abilities

Systems and workflows development and management. Experience in developing and managing program systems and processes such as student progress tracking, office workflows, data and records management. Working with data. Experience and proficiency in gathering, organizing, and managing data on an on-going basis to create live stats, dashboards, and reports. Web and social media development. Experience building and developing web pages for effective program presentation and visibility. Experience setting up and integrating social media for program communication and visibility. Communication. Excellent communication skills, both oral and written. Strong writing, editing and proofreading skills are required. Collaboration and teamwork. Experience with creative collaboration in a professional setting with a demonstrated ability to work with diverse perspectives. Must be willing to work a flexible schedule as needed, which will include some evenings and weekends. Planning, scheduling, and event management. Experience and ability with project management to plan, timeline, coordinate schedules and resources to implement programs and events. Research skills. Strong research skills using databases and web-search to support program and teaching development. Managerial and leadership competencies. Exceptional organizational, planning, and interpersonal skills. A self-driven individual. Must be a self-motivated, creative, and innovative professional with the ability to solve problems with creativity and diplomacy. A life-long learner who is able to gain from multiple perspectives, someone who is excited about innovation and change as part of growth, and is open to feedback. Pedagogy. Knowledge and experience with inclusive pedagogy or demonstrated commitment to equity-centered education through coursework, certification, or practice. Perform other duties as assigned in support of CGU's mission.

Qualification Standards

Education: Graduate level degree. Experience: Must have experience and be highly proficient in using Microsoft Office suite, cloud-based information technology, and productivity tools. Must have experience and be highly proficient in using web-development and social media tools in a professional setting. Must have experience and be highly proficient in setting up, using, and managing Learning Management Systems, preferably Canvas. People-soft, Workday, Slate. Other Preferences: Experience teaching college-level courses.