Change Manager

General Description / Primary Purpose

The Change Manager collaborates with the Project Management Office to initiate change management activities and awareness across campus, focusing on new products and processes originating in ITS. The position partners with departments to facilitate successful adoption of change, ensuring stakeholders are engaged and supported throughout the transition. This includes coaching supervisors on change initiatives, consulting with campus leadership to establish actionable strategies, and developing plans to address resistance to required change.

Job Functions

• Apply industry-standard change management methodologies, tools, and best practices to lead successful change initiatives.
• Design and deliver strategic communications and engagement that promote understanding and adoption of change among diverse audiences through written, verbal, and presentation formats.
• Manage the execution of fit-for-purpose change management strategies and plans.
• Evaluate the impact of proposed changes by conducting impact analyses, assessing organizational readiness, and identifying key stakeholders.
• Support training planning, documentation, and delivery.
• Serve a primary role on the IT Change Advisory Board (CAB)
• Identify risks, resistance, and mitigation strategies for change initiatives.
• Develop and maintain change management plans and supporting materials.
• Engage stakeholders, project teams, and leadership to support change adoption.
• Integrate change management activities into project plans and implementation.
• Assess organizational readiness, monitor adoption, and track issues.

Marginal Functions

• Coordinate cross-functional efforts and support enterprise-wide change management.
• During declared campus emergencies, this position may be required to perform specific job-related duties at a designated off-campus location or place of residence.

Required QualificationsMaster's and 1+ years of relevant experience or Bachelor's degree and 3+ years of relevant experience. Or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219.

Departmental Requirements

• A proven track record of successful work in a team environment is vital. This ideal candidate must demonstrate a willingness to collaborate across divisional offices to deliver high-impact engagements for campus constituents.
• The candidate must remain engaged in leading change management initiatives, even when confronted with stakeholder resistance.
• Ability to work independently and collaborate with an active role as part of a team.
• Demonstrate attention to detail and quality of work product.
• Build and sustain professional relationships.

Statement(s) of UnderstandingThis position requires a background check. In conjunction with the University's policy, this position may also require a credit check.The holder of this position is designated as a “Responsible Employee” pursuant to their role under Title IX. Therefore, the incumbent must promptly report allegations of sexual misconduct, sexual violence, and child sexual abuse by or against any student, employee, contractor, or visitor to the University’s Title IX Administrator or any divisional Title IX CoordinatorEqual Opportunity The University of North Florida (UNF) is committed to providing an inclusive and welcoming environment for all who interact in our community. In building this environment, we strive to attract students, faculty and staff from a variety of cultures, backgrounds and life experiences. The University of North Florida does not commit or permit discrimination or harassment on the basis of genetic information, race, color, religion, age, sex, disability, marital status, national origin, or veteran status in any educational, employment, social, recreational program or activity that it offers. In addition, UNF will not commit or permit retaliation against an individual who reports discrimination or harassment or an individual who cooperates in an investigation of an alleged violation of university regulation.Carnegie UNF is a Carnegie Community Engaged Institution. This designation celebrates the University’s collaboration with community partners from the local to the global level. It reflects UNF’s mission to contribute to the public good and prepare educated, engaged citizens.

Organization

Mission Statement

Our student-centered mission is to create the next generation of thinkers, leaders, and problem solvers with the knowledge and experience to uniquely change the world.

Vision Statement

University of North Florida will be the higher education nexus where diverse students, faculty, and organizations from around the world collaborate to creatively innovate for the advancement of society.

Values

We achieve excellence in all we do; we are an institution of uncompromising character; we lead with humility, humanity and integrity.

Integrity – We do the right thing for the right reason at the right time.

Respect – We treat everyone with kindness, we are informed by the perspectives of other, and we draw strength from our differences.

Accountability – We are responsible for how the outcomes of our actions affect others and our environment.

Innovation – We harness creativity and talent to turn challenges into opportunities and problems into solution in a uniquely UNF way.

Strategic Goal

University of national prominence and distinction with North Florida as our catalyst and student success as our mantra. Learn more about UNF’s 2020-2025 Strategic Plan.

Statement of Unity

UNF stands in unity and solidarity with all members of our community, regardless of genetic information, race, color, religion, age, sex, disability, gender identity and expression, sexual orientation, marital status, national origin, or veteran status. We are proud of the diversity in our students, faculty and staff.

We strongly condemn acts of hate and bigotry as antithetical to the university's core values of mutual respect and civility. Actions and words that seek to deny human beings full membership in the broader moral community on the basis of arbitrary characteristics are intolerable. We stand opposed to violence in language or in action, and we see these as a threat to the mission of UNF as a public university that is committed to intellectual and cultural growth and civic awareness.

We pledge to stand with and for those who are the most vulnerable members of our community and to take actions that help our students and fellow employees feel safe and know that they are safe. We affirm UNF's unreserved commitment to student success within a diverse, supportive campus culture. We seek to embody the ideals of a free and democratic society, and we fully support and value each member of our community.