access and success.
The CSAO will serve as a member of the Office of Student Access and Success (OSAS), which is one of three units housed in TBR’s Division of Policy and Strategy. The OSAS serves as a trusted partner to Tennessee’s community colleges and colleges of applied technology to design and deliver student-centered experiences that expand access, increase enrollment, improve retention, and accelerate completion. The office advances this work by supporting colleges in removing barriers, streamlining processes, and strengthening the full continuum of the student experience—from access through completion—while aligning with workforce and community needs.
The OSAS provides leadership and coordination across key areas that shape student success, including Perkins and career and technical education initiatives, accessibility and student support services, high-impact practices, academic mindset development, career development, transfer, compliance, and student affairs. This work is further strengthened through collaboration and support across advising, Veterans Affairs, admissions, records, financial aid, shared services, accounts receivable, and CRM implementation. Through this integrated approach, the office ensures that policies, programs, and supports are aligned to promote improved student outcomes and position students for long-term success.
As a member of the Policy and Strategy leadership team, the CSAO is expected to not only lead their respective team with courage, discernment, professionalism, kindness, and excellence, but to also approach their work collaboratively. Guided by the TBR Strategic Plan, Building Tomorrow’s College, all Policy and Strategy leadership members are expected to practice and promote within their team’s cross functional work that brings all TBR perspectives and resources to bear to address a challenge.
This position may have the opportunity to work remote within the state of Tennessee but with periodic visits to the TBR System Office (Nashville, TN) at the employee’s expense, and potential travel to Tennessee TBR colleges may be necessary.
The salary range for the position is $147,482.00 - $191,337.00.
For more information and/or to apply, please visit Job Opportunities at TBR System Office | Tennessee Board of Regents.
