Circulation Supervisor (Library Services Coordinator)

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Job Summary

Department Specific Responsibilities

• Ensures adherence to library policies regarding circulation, access, and security; develops, implements, and revises procedures and policies.
• Directly manages building security and emergencies in the Wells Library and other library locations across campus; opens and closes the Wells Library and/or branch libraries; ensure all security procedures are followed.
• Determines and declares emergency status as necessary; controls safe evacuation of the building and directs emergency personnel; maintains current and appropriate training to respond to all emergencies.
• Assists in managing the annual bills and fines budget by reconciling cash drawers and safe contents, processing credit card payments, and accepting payments for bill and fine charges.
• Hires, trains, and supervises temporary employees; processes payroll and maintain payroll records.
• Creates and manages patron records in the circulation system ensuring strict adherence to privacy and confidentially laws and policies, e.g., Family Educational Rights and Privacy Act (FERPA).
• Provides reference services both in person and remotely; assists patrons in locating resources and collections; refers patrons to appropriate staff when in-depth assistance is required.
• Manages reserve books and materials requested by faculty; consults with faculty members about item and edition choices, as well as availability.
• Works directly with the public at a service desk.

General Responsibilities

• Handles and monitors library materials, including re-shelving, processing new material, restocking, and ensuring that all materials can be located quickly and easily. Evaluates condition of library materials and may perform repair and preservation of library materials, as needed.
• Assists faculty, students, and other patrons by answering phones and handling library-related issues, resolving non-routine problems related to library activities.
• Monitors library systems. Creates and updates basic records, maintains automated records, reviewing for completeness and accuracy.
• Collects and collates data, compiles statistics, uses compiled information to prepare unit reports.
• May assist with cataloging new items, performing audits of outstanding items, and/or inter-library loan materials processing.
• May oversee library department desk and provide training and direction for students employees working the front desk.

Qualifications

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION

Required

• High school diploma or equivalent (such as HSED or GED).

WORK EXPERIENCE

Required

• 2 years of library experience.

Preferred

• Customer service and supervisory experience.
• Cash handling experience.

SKILLS

Required

• Proficient written and verbal communication skills.
• Maintains a high degree of professionalism.
• Demonstrates time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Possesses flexibility to work in a fast paced, dynamic environment.
• Highly thorough and dependable.
• Experience with information systems and web-based applications, such as databases, online search and discovery tools, and cataloging/metadata applications.
• Understands common security protocols related to Internet use and protecting the information privacy of library users.

Preferred

• Demonstrates problem-solving and decision-making abilities.
• Ability to work under pressure, in emergencies, and with multiple interruptions.
• Strong interpersonal communication skills and ability to effectively communicate and exchange information.
• Demonstrates ability to interact tactfully and courteously with faculty, staff, students and other library users.
• Ability to work cooperatively in a team environment.
• Strong computer skills including Microsoft Office, internet applications, and database/online searching.
• Ability to process complex, detailed work with accuracy.
• Ability to effectively organize tasks and manage time.

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

This position also requires the ability to remain and service station for extended periods. This position also requires the ability to frequently moving between campus library facilities under various time and weather conditions. Days and hours of work may vary. Early morning, daytime, evening, late night, weekend, and holiday shifts are required. Work shifts may be shorter or longer than 8 hours.

Additional Information

There are 2 available positions.

Scheduling requirements

• Schedules are tentative and may be adjusted based on operational needs, including changes in hours of operation.
• **Successful candidates will be offered a tentative shift at the discretion of the hiring supervisor.

Work Location

Herman B Wells Library

Bloomington, Indiana

Advertised Salary

$18.27 per hour

Work Hours

Position 1 - Tentative Schedule

• Tuesday - Friday: 10:00 AM - 6:30 PM
• Saturday: 9:00 AM - 5:30 PM.

Position 2 - Tentative Schedule

• Sunday -Wednesday: 10:00 AM - 6:30 PM
• Saturday: 12:00 PM - 8:30 PM

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure.

Job Classification

Career Level: Intermediate

FLSA: Nonexempt

Job Function: Educational Resources & Tech

Job Family: Library Services

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Equal Employment Opportunity

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.

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Telephone: 812-856-1234