Essential Duties and Responsibilities:

Supervise the daily operations of the Access Services department of the library, including circulation, reserves, stacks maintenance, study rooms, and personnel.

Manage the circulation processes of the library to ensure information resources are properly loaned to students, faculty, staff, and others and accurately accounted for.

Oversee access to both general and reserve collections, including books, journals, and media, by administering the circulation functions of the integrated library system.

Maintain the library’s circulating and non-circulating stacks of books, journals, and media to ensure resources are properly organized and accessible to library users.

Manage access to the library’s study rooms for students, faculty, and staff, and help maintain the study room facilities, furniture, and equipment.

Supervise the staff and student workers of the Access Services department, including hiring, training, evaluating, and disciplining personnel.

Develop policies and procedures for the operation of the Access Services department and the circulation of information resources in consultation with library administration.

Collect and process fines and fees for overdue or lost items such as library books and study room keys.

Maintain financial records regarding circulation fines and fees and prepare financial reports for the Student Accounts office.

Report statistics regarding circulation and other activities of the Access Services department to the Dean of Library Services.

Supervisory Responsibilities:

This position is responsible for supervising 1-2 permanent staff and 1-4 student workers.

Qualifications Required:

Good information management and technology skills.
Good verbal and written communication skills.
Experience supervising employees or volunteers.
Ability to take initiative and exercise good judgment.
A strong commitment to public service and customer service orientation.
Ability to collaborate with others and work as a part of a team.

Preferred:

A bachelor's degree.
Experience working in an academic or public library.
Experience working with an integrated library system (ILS).

Hiring Range: $45,000 - $51,277

Special Instructions:

You will be provided with confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Candidates may show interest by submitting via online, the following:

A letter of interest (via cover letter).
A current resume (via resume).
Completed Application via Workday
Transcripts of highest degree conferred (unofficial transcripts accepted, however, official transcripts are required of finalist) (via transcripts).
Names and contact information for three job references (include with resume).

Application and/or résumé for this position must be submitted electronically by 11:59 p.m. on the closing date through the Workday Human Capital Management System (HCM). Mailed, emailed, faxed, or hand delivered applications and/or résumés will not be accepted. Applicants who possess an Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Form (Blue Form) as issued under the Department of Human Resources Management (DHRM) Policy 1.30 Layoff (Commonwealth of Virginia Employees Only), must attach these forms when submitting their state application and/or résumé. The decision to interview an applicant is based solely on the information received for this position from either the electronic application and/or résumé. RMS provides a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your RMS account to check the status of your application for this position.

Norfolk State University conducts background checks on all candidates identified as a finalist for employment consideration. The type of background check(s) performed are dependent upon the type of position for which you have been identified as a finalist and may include criminal history, including sexual offender registry checks, reference checks, degree validation, DMV (driving) records, license verification, and credit report reviews. The results of background checks are made available to University employing officials. As a finalist, you will be required to sign an Authorization to Release form. Norfolk State University utilizes Form I-9 and E-verify in the verification of eligibility for employment. Applicants must be authorized to work in the U.S. without employer sponsorship.

Contact Information:

Name: Office of Human Resources

Phone: 757-823-8160

Email: NO EMAILED DOCUMENTS ACCEPTED

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Essential Duties and Responsibilities:

Supervise the daily operations of the Access Services department of the library, including circulation, reserves, stacks maintenance, study rooms, and personnel.