Network Engineer

Located in Morrow, Georgia, Clayton State University is roughly 15 miles southeast of downtown Atlanta. The university offers employees an adaptable, collaborative environment that fosters professional and personal development. The university is committed to having a positive impact on the State of Georgia and beyond by serving students and the community through broadening access to high-quality education and advancing workforce development. Clayton State offers multiple certificates, Associate's, Bachelor's, and Master's Degree programs, which currently enroll over 5,500 students in challenging campus and online courses. Clayton State's main campus is situated on 214 beautiful acres in a lakeside setting just minutes from downtown Atlanta, making access to the vibrant metropolitan area swift. The Atlanta-Journal Constitution has named the university a Top Workplace in Atlanta for six consecutive years. The Chronicle of Higher Education also named Clayton State one of 79 higher education institutions across the nation in its list of 2017 Great Colleges to Work For. Job Summary The Clayton State University (CSU) Information & Technology Services (ITS) team is seeking a Network Engineer who is committed to service excellence to join its Infrastructure team. In this role, you will support the design, installation, and ongoing maintenance of the University's network infrastructure. Working under the guidance of senior engineering staff, you will help ensure a stable, secure, and high-performing network environment that meets the needs of faculty, staff, and students. Responsibilities Assist with the installation, configuration, maintenance, and support of network equipment, including routers, switches, wireless access points, and network access control systems. Monitor network performance, including traffic, capacity, and utilization, and assist in identifying and resolving performance issues. Troubleshoot and resolve network connectivity issues and service outages. Install, maintain, and support structured cabling systems, including fiber-optic and copper infrastructure. Maintain accurate network documentation, diagrams, and equipment inventories. Perform routine system maintenance, hardware upgrades, and equipment support. Assist with the implementation of network projects and infrastructure enhancements. Support network security initiatives and compliance requirements. Participate in disaster recovery planning, testing, and business continuity efforts. Required Qualifications Bachelor's degree or equivalent experience. Two to three years of relevant experience. Preferred Qualifications Industry certifications (e.g., Network+, CCNA). Higher education or enterprise IT experience. Exposure to cloud networking technologies. Knowledge, Skills, & Abilities Demonstrated foundational knowledge of networking protocols, concepts, and security principles. Familiarity with network technologies, architectures, and configuration practices. Basic troubleshooting and problem-solving skills related to network infrastructure and connectivity issues. Exposure to Voice over Internet Protocol (VoIP) systems; experience with Microsoft Teams. Understanding of the Information Technology Infrastructure Library (ITIL) framework and the National Institute of Standards and Technology (NIST) Cybersecurity Framework. Strong verbal and written communication skills. Ability to work effectively in a collaborative, team-oriented environment. Familiarity with Microsoft Visio and IT service management (ITSM) tools. USG Core Values The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653 . Institutional Values Clayton State University will have a positive impact on the State of Georgia and beyond by serving students and the community through broadening access to high-quality education and advancing workforce development. Our statement of core values is adaptability, collaboration, excellence, integrity, and people-centered. Each Clayton State University community member is responsible for demonstrating and upholding these standards. More details on Clayton State's Statement of Core Values and Code of Conduct can be found online at https://www.clayton.edu/strategic-plan/mission-vision-values and https://www.clayton.edu/human-resources/current-employees/resources-policies Conditions of Employment Offers of employment are contingent upon completion of a background investigation, including a criminal background check demonstrating eligibility for employment with Clayton State University, as determined by Clayton State University in its sole discretion, confirmation of the credentials and employment history reflected in application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug and alcohol screening. Candidate must disclose potential, actual, or apparent conflicts of interest in compliance. Offers are made expressly subject to the applicable federal and state laws, statutes, rules, and regulations of this institution and the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request. Equal Employment Opportunity Equal opportunity and decisions based on merit are fundamental values of Clayton State University and the University System of Georgia (USG). Clayton State University prohibits discrimination on the basis of an individual's age, color, disability, genetic information, national origin, race, religion, sex, or veteran status ("protected status"). No individual shall be excluded from participation in, denied the benefits of, or otherwise subjected to unlawful discrimination, harassment, or retaliation under, any Clayton State University program or activity because of the individual's protected status; nor shall any individual be given preferential treatment because of the individual's protected status, except that preferential treatment may be given on the basis of veteran status when appropriate under federal or state law. Other Information Standard schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m., on-site; flexible start and end times are available. On-call and after-hours support, as required, to ensure service continuity and support system maintenance. Clery Disclosure This position may be considered a Campus Security Authority, CSA. A Campus Security Authority is a Clery-specific term that encompasses certain departments, groups, and individual employees who have a duty to report crimes they become aware of, as defined by the Clery Act.