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Job Title
Clerk, Post Office
Essential Job Functions
Receives, sorts, and distributes incoming mail and packages to
campus departments and student mailboxes.
Processes outgoing institutional mail through appropriate
carriers (e.g., USPS, FedEx, UPS), ensuring proper labeling,
postage, and documentation.
Assist customers with inquiries regarding mail delivery, lost
packages, shipping options, and rates.
Operates postage meters, mail sorters, barcode scanners, and
other mail equipment.
Maintains shipment logs, signature receipts, and tracking
information for accountable mail and packages.
Receives bulk shipments; verifies delivery manifests against
institutional purchase documentation.
Ensure secure handling of confidential and restricted materials
in accordance with institutional and postal regulations.
Issues student mailbox keys or access credentials; maintains
records for mailbox assignments and fees (if applicable).
Assists with inventory management of mailing supplies (boxes,
envelopes, tape, labels, and postage).
Performs daily mailroom opening and closing procedures,
including security checks and equipment shutdown.
Delivers inter-office mail to designated buildings when
assigned.
Supports departmental reporting, billing, and adjustments for
postage and shipping costs.
Other related duties, as assigned.
Qualifications
High school diploma or equivalent.
One (1) year of related experience.
Knowledge Skills and Abilities
Knowledge of basic clerical practices, filing systems,
recordkeeping, and inventory.
Knowledge of safety procedures related to heavy lifting,
transport carts, and storage.
Skilled in customer service and interpersonal
communication.
Skilled in time management and able to handle multiple tasks
simultaneously.
Skilled in operating postage machines, scanners, sorting
equipment, and office software (e.g., Excel, mail tracking
systems).
Good communication skills, verbal, written, and
interpersonal
Ability to keep accurate records
Ability to apply postal rules and fees accurately and
efficiently.
Ability to work collaboratively in a fast-paced, physically
active environment.
Ability to follow written and verbal communications; complete
tasks with minimal supervision.
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