Clinic Front Desk Administrator

This position requires someone who can work Monday – Thursday 11am-8pm, Fridays 8-5pm, and they must have reliable transportation and be available to work at each CAC location as needed.

Provides general/routine administrative and office support that includes a broad range of duties to include:

• Email correspondence
• Answering phone calls and checking main phone line for voice messages.
• Transferring phone calls to appropriate contacts
• Making copies
• Monitoring incoming faxes and distributing appropriately
• Scanning client files into database
• Processing, sorting, & distributing office mail
• Completing cab requests for clients when needed
• Reviewing clinician calendars and ensuring that all schedules are up to date
• Updating clinician schedules in main calendar on a daily basis
• Updating Electronic Health Records calendars as needed
• Processing requests for client records
• Monitoring room space at the center and booking rooms for students/staff
• Greeting clients and guests arriving at the center
• Directing visitors and notifying staff of appointment arrivals
• Watching children in waiting area and ensuring their safety
• Ensure that the waiting area is cleaned at the end of each day
• Restocking office supplies
• Completing closing procedures for Agency on a daily basis

Other duties and responsibilities as deemed necessary and appropriate by the Business Administration Manager or Executive Director.

Minimum Qualifications

High school diploma or equivalent and at least 1 year of experience from which comparable knowledge, skills and abilities can be acquired is necessary. Eligibility for certification as required by regulatory agencies is necessary.

Preferred Qualifications

• Strong interpersonal, oral, and written communication skills
• Bachelor’s Degree in related field
• Previous work experience with children, adolescents, and families