Clinic Service Representative II

Rutgers, The State University of New Jersey, is seeking a Clinic Services Representative II for the Eric B. Chandler Health Center at the Robert Wood Johnson Medical School.

The primary purpose of the Clinic Service Representative II-Registration is to perform a variety of simple and complex registration activities at the Eric. B. Chandler Health Center and its affiliate sites under limited supervision.

Among the key duties of this position are the following:

• Greets patients/visitors determines nature of business, and announces visitors to appropriate personnel in a courteous and professional manner.
• Schedules and maintains appointments through the Practice Management scheduling (IDX) program.
• Checks in-patients, verifies and updates demographic, insurance and other necessary information in the computer records.
• Completes new patient's demographics, emergency contact and employer information in the Program Management System.
• Accurately collects and verifies insurance information and determines limitations of patient's insurance coverage.
• Determines eligibility for federal and state programs. Determines eligibility and processes applications.

Minimum Education and Experience:

Two (2) years of experience in physician, hospital or health center billing setting, including management of various types of insurance billing processes.

City: New Brunswick

State: NJ

Physical Demands and Work Environment:

Physical Demands: This position requires standing, walking, use of hands to finger, handle or feel, ability to reach with hands and arms 1/3 of the time; ability to talk or hear up to 2/3 of the time and sitting over 2/3 of the time. Must have clear vision at 20 inches or less (close vision).

Work Environment: Moderate noise level.

Special Conditions:

May require working evenings and/or Saturdays.