Clinic Services Assistant

Job Summary

• Provides patient check-in and check-out, reviewing records to ensure patient insurance and demographics information is accurate and complete
• Receive payments, confirm insurance eligibility, enter billing data, and resolve patient accounts.
• Coordinates scheduling of any patient appointments to allow for effective treatment and patient care.
• Assists with all inquiries in the clinic office including walk-in patients, scheduling clinic appointments, and follow-ups.
• Serves as a resource for clinical protocols and payment/billing information for patients.
• Assists in emergency or problem situations.
• Serves as back-up for clinical office staff as needed.
• Maintains office supplies, and other administrative duties as needed.
• Assists in maintenance and organization of patient medical records.
• May reconcile and analyze reports for rebilling and finalizing daily logs.

Qualifications

EDUCATION

Required

• High school diploma or equivalent (such as HSED or GED).

WORK EXPERIENCE

Required

• 6 months of related experience.

SKILLS

Required

• Proficient communication skills.
• Maintains a high degree of professionalism.
• Demonstrates time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Possesses flexibility to work in a fast paced, dynamic environment.