Clinic Services Assistant
Job Summary
- Provides patient check-in and check-out, reviewing records to ensure patient insurance and demographics information is accurate and complete
- Receive payments, confirm insurance eligibility, enter billing data, and resolve patient accounts.
- Coordinates scheduling of any patient appointments to allow for effective treatment and patient care.
- Assists with all inquiries in the clinic office including walk-in patients, scheduling clinic appointments, and follow-ups.
- Serves as a resource for clinical protocols and payment/billing information for patients.
- Assists in emergency or problem situations.
- Serves as back-up for clinical office staff as needed.
- Maintains office supplies, and other administrative duties as needed.
- Assists in maintenance and organization of patient medical records.
- May reconcile and analyze reports for rebilling and finalizing daily logs.
Qualifications
EDUCATION
Required
- High school diploma or equivalent (such as HSED or GED).
WORK EXPERIENCE
Required
- 6 months of related experience.
SKILLS
Required
- Proficient communication skills.
- Maintains a high degree of professionalism.
- Demonstrates time management and priority setting skills.
- Demonstrates a high commitment to quality.
- Possesses flexibility to work in a fast paced, dynamic environment.
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