Clinical Case Manager

Position Title:

Clinical Case Manager (Temporary, 12-month)

School/Department Name:

Student Affairs / Counseling and Psychological Services

Department Summary:

The Student Wellness Center provides caring, quality, integrated, student-centered health, counseling, and wellness promotion services to SJSU students in support of their ability to perform optimally, physically, and mentally. Services provided by the Student Wellness Center include, but are not limited to, primary medical care, counseling and psychological services, health promotion/prevention, sexual health education and support (including the provision of medication abortion services), and other coordinated care services (including gender-affirming care). Within Counseling and Psychological Services (CAPS), professionally trained clinicians are available for students on an individual, couple, or group basis for therapeutic services on a variety of psychological and mental health issues. Case Managers for the SWC work to coordinate care across the SWC and beyond SJSU. Working collaboratively to support student success is the bottom line purpose of this and all SWC positions.

Position Details:

Under the general supervision of the Director of Counseling and Psychological Services, the Clinical Case Manager provides support for students accessing services across and beyond the Student Wellness Center by serving as a resource in managing care involving multiple care services and supporting students’ academic success. The Clinical Case Manager coordinates and monitors referrals within and outside of the SWC, including referral and liaison services with mental and medical health services, insurance providers, and social services for students who need assistance navigating their care. The Clinical Case Manager will also respond to requests for care coordination that include referrals to external providers, documentation to be faxed/shared, and insurance research, including support for students who have no health insurance or are under-insured.

Although listed as a “temporary” position, this is a full-time position, eligible for annual renewal and is benefit-eligible for the full-suite of the robust benefits provided to California State University employees. The anticipated salary for this position starts at $7,800/month for individuals with a masters degree and the minimum of 2 years of experience. A doctorate degree, additional years of experience, and experience providing clinical services in another language will all increase pay, though compensation is expected not to exceed $10,000/month.