Coordinate and review faculty and resident PTO requests to ensure appropriate clinical coverage and continuity of patient care.

Manage and coordinate EPIC template builds and schedule maintenance for SWAID, Adult Psychiatry, and Health & Wellness clinics, including faculty and resident schedules, and provide scheduling support for EAP as needed.

Coordinate clinical operations and reporting for Adult Psychiatry, Health & Wellness, and SWAID clinics, with responsibility for referral workflows, clinic schedule utilization, patient access, and front-desk process compliance.

Manage Amion for UMC, CCH and CMC schedules (updated box call schedule) for all faculty leave requests and coverage.

Manage the department's patient no-show monitoring and notification process, including daily review of no-shows, issuance of warning letters, coordination with faculty regarding potential discharge, completion of approved termination processes, and weekly reporting to the Senior Clinical Administrator.

Help facilitate/coordinate department events (resident, light in the darkness, suicide prevention walk, etc.)

Job duties include tasks as assigned by the Senior Clinical Administrator and Department Chair

Manage assigned administrative responsibilities, projects, and recurring deadlines to ensure departmental operational needs are completed accurately and timely.

Prepare, complete, and distribute required monthly operational reports and invoices, including the EAP Invoice, UMC Invoice, and CPWE Report, ensuring accurate and timely submission to the appropriate team members.

Review clinical schedules on the provider productivity report to review monthly with the supervisor.

Review clinical schedules for SWAID on the provider productivity report to review monthly with the supervisor.

Serve as the designated administrative coordinator for SWAID operations and ensure required meetings, communications, reporting, and administrative workflows are consistently maintained.

Maintain consistent communication with the Senior Clinical Administrator regarding clinic operations, outstanding issues, priorities, and assigned responsibilities.

Independently manage routine clinic administrative issues and ensure identified problems are carried through to resolution.

Coordinate and manage department credentialing, recredentialing, privileging, and payor enrollment activities for all applicable clinicians across UMC, Covenant, TTUHSC, StarCare, and other required clinical sites and payors. Ensure credentialing requirements are initiated in a timely manner, actively monitored, and followed through to completion to prevent delays in clinical start dates, privileges, scheduling, or billing.

Ensure assigned administrative responsibilities remain appropriately managed during planned absences to prevent disruption to clinic operations.

Attend designated departmental, School of Medicine, and centralized operational meetings on behalf of or in support of the Senior Clinical Administrator to remain informed of processes, requirements, and changes impacting clinic operations and departmental workflows. Serve as a follow-up resource to ensure relevant information and action items are communicated and implemented within the department.

Required Qualifications

Bachelor's degree in health care administration or business-related area. Two years of progressively responsible administrative and supervisory experience. Working knowledge of the principles and fundamentals relating to budgeting, accounting, recordkeeping, and business writing; ability to establish and maintain effective working relationships; knowledge of general administrative procedures that apply to functions such as personnel, payroll, and purchasing; ability to communicate effectively, both orally and in writing; ability to exercise judgment in unusual or new situations, and able to exercise discretion when processing confidential material.

Preferred Qualifications

• Masters Degree in Healthcare Administration.
• 5 years Clinical Management.

Required Attachments

Cover Letter, Resume / CV

Benefits

TTUHSC is committed to creating an environment where our team members can do their best work, with programs and benefits to support head-to-toe well-being. Explore just a few of the advantages of being a TTUHSC team member:

• Health Plans + Supplemental Coverage Options – Individual health insurance provided at no cost for full-time team members
• Paid Time Off – Including holidays, vacation, sick leave and more
• Retirement Plans
• Wellness Programs
• Certified Mother-Friendly Workplace

Additionally, TTUHSC invests in the success of our team members by providing opportunities for personal and professional growth, including lifelong learning programs, recognition programs, and health and wellness initiatives. Team members also enjoy a variety of other perks, such as special membership rates at local gyms and golf courses, access to state-of-the-art software and facilities, and discounts on travel, technology, entertainment and more.

Job Type

Full Time

Pay Basis

Monthly

Pay Grade Minimum

$80,000.00

Pay Grade Maximum

$90,000.00

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at https://app4.ttuhsc.edu/payplan .

Grant Funded?

Yes

Travel Required

Up to 25%

Shift

Day

Does this position work in a research laboratory?

No

Air Force Specialty Code

3A1X1, 41AX

Army Military Occupational Specialty Code

70A, 70B, 70F, 71E

Marine Military Occupational Specialty Code

0111, 0170

Navy Enlisted Classification Code

HM, YN, 641X, 741X

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.

Jeanne Clery Act

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website at https://www.ttuhsc.edu/compliance/clery-report.aspx .

Coordinate and review faculty and resident PTO requests to ensure appropriate clinical coverage and continuity of patient care.

Manage and coordinate EPIC template builds and schedule maintenance for SWAID, Adult Psychiatry, and Health & Wellness clinics, including faculty and resident schedules, and provide scheduling support for EAP as needed.

Coordinate clinical operations and reporting for Adult Psychiatry, Health & Wellness, and SWAID clinics, with responsibility for referral workflows, clinic schedule utilization, patient access, and front-desk process compliance.

Manage Amion for UMC, CCH and CMC schedules (updated box call schedule) for all faculty leave requests and coverage.

Manage the department's patient no-show monitoring and notification process, including daily review of no-shows, issuance of warning letters, coordination with faculty regarding potential discharge, completion of approved termination processes, and weekly reporting to the Senior Clinical Administrator.

Help facilitate/coordinate department events (resident, light in the darkness, suicide prevention walk, etc.)

Job duties include tasks as assigned by the Senior Clinical Administrator and Department Chair

Manage assigned administrative responsibilities, projects, and recurring deadlines to ensure departmental operational needs are completed accurately and timely.

Prepare, complete, and distribute required monthly operational reports and invoices, including the EAP Invoice, UMC Invoice, and CPWE Report, ensuring accurate and timely submission to the appropriate team members.

Review clinical schedules on the provider productivity report to review monthly with the supervisor.

Review clinical schedules for SWAID on the provider productivity report to review monthly with the supervisor.

Serve as the designated administrative coordinator for SWAID operations and ensure required meetings, communications, reporting, and administrative workflows are consistently maintained.

Maintain consistent communication with the Senior Clinical Administrator regarding clinic operations, outstanding issues, priorities, and assigned responsibilities.

Independently manage routine clinic administrative issues and ensure identified problems are carried through to resolution.

Coordinate and manage department credentialing, recredentialing, privileging, and payor enrollment activities for all applicable clinicians across UMC, Covenant, TTUHSC, StarCare, and other required clinical sites and payors. Ensure credentialing requirements are initiated in a timely manner, actively monitored, and followed through to completion to prevent delays in clinical start dates, privileges, scheduling, or billing.

Ensure assigned administrative responsibilities remain appropriately managed during planned absences to prevent disruption to clinic operations.

Attend designated departmental, School of Medicine, and centralized operational meetings on behalf of or in support of the Senior Clinical Administrator to remain informed of processes, requirements, and changes impacting clinic operations and departmental workflows. Serve as a follow-up resource to ensure relevant information and action items are communicated and implemented within the department.

Required Qualifications

Bachelor's degree in health care administration or business-related area. Two years of progressively responsible administrative and supervisory experience. Working knowledge of the principles and fundamentals relating to budgeting, accounting, recordkeeping, and business writing; ability to establish and maintain effective working relationships; knowledge of general administrative procedures that apply to functions such as personnel, payroll, and purchasing; ability to communicate effectively, both orally and in writing; ability to exercise judgment in unusual or new situations, and able to exercise discretion when processing confidential material.

Preferred Qualifications

• Masters Degree in Healthcare Administration.
• 5 years Clinical Management.

Required Attachments

Cover Letter, Resume / CV

Benefits

TTUHSC is committed to creating an environment where our team members can do their best work, with programs and benefits to support head-to-toe well-being. Explore just a few of the advantages of being a TTUHSC team member:

• Health Plans + Supplemental Coverage Options – Individual health insurance provided at no cost for full-time team members
• Paid Time Off – Including holidays, vacation, sick leave and more
• Retirement Plans
• Wellness Programs
• Certified Mother-Friendly Workplace

Additionally, TTUHSC invests in the success of our team members by providing opportunities for personal and professional growth, including lifelong learning programs, recognition programs, and health and wellness initiatives. Team members also enjoy a variety of other perks, such as special membership rates at local gyms and golf courses, access to state-of-the-art software and facilities, and discounts on travel, technology, entertainment and more.

Job Type

Full Time

Pay Basis

Monthly

Pay Grade Minimum

$80,000.00

Pay Grade Maximum

$90,000.00

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at https://app4.ttuhsc.edu/payplan .

Grant Funded?

Yes

Travel Required

Up to 25%

Shift

Day

Does this position work in a research laboratory?

No

Air Force Specialty Code

3A1X1, 41AX

Army Military Occupational Specialty Code

70A, 70B, 70F, 71E

Marine Military Occupational Specialty Code

0111, 0170

Navy Enlisted Classification Code

HM, YN, 641X, 741X

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.

Jeanne Clery Act

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website at https://www.ttuhsc.edu/compliance/clery-report.aspx .