Job Summary

The Clinical Education Coordinator provides operational and administrative support for undergraduate medical education programs within the Department of Surgery. This position plays a key role in coordinating clerkship and student education activities, supporting faculty and learners, managing operational workflows, and ensuring smooth day-to-day program execution.

Department-Specific Responsibilities

• Works collaboratively with educational leadership, faculty, staff, residents, and medical students to support a high-quality learner experience within a fast-paced academic medical environment.
• Independently manages assigned responsibilities, demonstrate initiative, and contribute to ongoing process improvement efforts.
• Coordinates day-to-day operations for the Surgery Clerkship and additional undergraduate medical education initiatives.
• Manages student scheduling, placements, rotation logistics, onboarding, orientation, and communication.
• Coordinates student experiences across multiple learning environments and stakeholders.
• Supports clinical learning experiences across multiple sites and educational settings.
• Maintains accurate student records, schedules, evaluations, and program documentation.
• Assists in monitoring student performance data, evaluations, and program tracking activities.
• Coordinates educational events, orientation activities, didactic sessions, and student programming.
• Helps troubleshoot and resolve scheduling, operational, and learner-related issues.
• Serves as a liaison between faculty, students, residents, regional partners, and institutional offices.
• Coordinates communication and operational workflows with clerkship leadership and teaching faculty.
• Supports recruitment, onboarding, and engagement efforts related to educational initiatives.
• Builds and maintains positive working relationships across teams and stakeholders.
• Assists faculty and learners with educational processes, systems, and workflow-related questions.
• Independently manages assigned operational processes and timelines.
• Coordinates and maintains workflows related to evaluations, scheduling, compliance, and educational activities.
• Maintains ongoing documentation with respect to accuracy, confidentiality, and accessibility.
• Assists with educational systems and platforms such as MedHub, Canvas, and related technologies.
• Develops and maintains organizational systems, templates, workflow documentation, and tracking tools.
• Identifies opportunities to improve workflow efficiency, operational consistency, and communication processes.
• Participates in process improvement and operational planning efforts.
• Collaborates closely with the medical education team to support evolving departmental priorities.
• Demonstrates flexibility during periods of high volume and changing priorities.
• Supports special projects and additional educational initiatives as assigned.
• Contributes to a positive, collaborative, and service-oriented team environment.

General Responsibilities

• Provides administrative support to the department, such as managing calendars, answering phone calls, creating routine and confidential correspondence, drafting reports and presentations, and arranging meetings and conferences.
• Schedules rotations and clinic hours for members. May arrange extracurricular activities.
• Counsels current and incoming residents on administrative issues such as scheduling, rotation requirements, benefits, and leave.
• Coordinates activities related to recruitment, including events, screening, interviewing, reference checks, and orientation for candidates.
• Maintains ongoing documentation with respect to accuracy, confidentiality, and accessibility.
• Implements program improvement projects from initiation to execution.
• Offers recommendations to improve program administration and/or the overall quality of care.
• Participates in the planning and development of academic and clinical requirements to ensure that all accreditation standards are maintained.