Job Summary

The Clinical Trials Institute (CTI) has an exciting opportunity for an entry-level or experienced, full-time clinical research coordinator to join our growing team. The ideal candidate is intrinsically motivated, detailed oriented, an enthusiastic problem solver, and works well in a multi-disciplinary team to achieve a common goal. This role directly interacts with current and prospective participants of all ages and backgrounds, so the successful applicant is a clear, compassionate communicator with a strong customer service attitude. Additional responsibilities of the role include executing the procedures of the research protocol, safeguarding the integrity of study data, and actively participating in the screening, recruitment, and retention of our clinical trial participants. Senior members of the team are also expected to lend their experience to assist in training and mentoring new and less experienced members of the team.

This is an on-site position with standard business hours expected during the workweek. However, studies may require a Coordinator remain on-site for an extended number of hours (e.g. 14) while a subject participates in an intervention period - must have flexible work schedule, able to work extended days (e.g. 14 hours), evenings, some holidays, and weekends. A remote day will be given during the probationary period, at the discretion of the supervisor. Additionally, the role may involve travel between research sites within the metro Madison area, so the incumbent should have reliable transportation or be willing to use public transportation.

Key Job Responsibilities

• Reconcile research billing, payments, and invoices and financial issues in concert with CTI financial specialists.
• Identifies work unit resources needs and manages supply and equipment inventory levels
• Participate in quality and process improvement endeavors within the CTI; contributes to the development of new workflows and demonstrate flexibility in an evolving environment.
• Manages research workflow components, collects, prepares, processes, and submits participant data and samples to appropriate entities, adhering to research protocols
• Serves as an initial point of contact for clinical research participants and clinical staff, providing information regarding research procedures, expectations, and informational inquiries. Ensures participants follow the research protocol and alerts Principal Investigator of issues
• Recruits, screens, selects, determines eligibility and enrolls trial participants, collects information, and answers questions under supervision of a medically licensed professional. May perform basic medical assessments after completion of required training/certification, such as collecting vital signs, obtaining weight, and performing phlebotomy
• Schedules logistics, determines workflows, and secures resources for a defined clinical research trial(s)