Certified Medical Assistant (CMA)

Tremont Physician's Office

HMC Offers

• Excellent benefits

• Quality childcare conveniently located in Hopedale

• HMC Wellness Center membership

• 401(k) plan with employer match

About the Position

The Certified Medical Assistant (CMA) provides direct patient care and clinical support under the supervision and direction of a physician, nurse, and/or Practice Manager while maintaining a professional, courteous, and compassionate approach to patient care.

This position assists with the daily operations of the Tremont Physician's Office and provides support to Medical Arts and satellite office locations as needed. Certification through a nationally recognized certifying agency is required.

Schedule: Monday–Friday, 8:30 a.m.–5:00 p.m., with rotating Saturday hours from 8:00 a.m.–12:00 p.m. CMAs typically work every fifth or sixth Saturday.

Responsibilities

• Prepare visit sheets and appointment paperwork, ensuring all necessary materials and documentation are ready prior to patient appointments.

• Greet patients and escort them to examination rooms. Obtain and document vital signs, patient history, current medications, and chief complaints.

• Assist physicians with patient examinations and procedures.

• Complete patient documentation accurately, professionally, and in a timely manner.

• Complete diagnostic imaging and laboratory requisitions accurately, ensuring the appropriate physician-approved diagnosis is indicated for each test ordered.

• Provide and document patient education, including medication instructions and other physician-directed information.

• Notify patients of test results and communicate physician-approved comments or instructions following review.

• Answer incoming telephone calls and assist with patient inquiries.

• Schedule referral appointments for patients as ordered by the physician.

• Assist with filing laboratory results, X-rays, dictation, and other reports in patient charts or prepare documentation for scanning.

• Cross-train and provide receptionist support for Medical Arts and satellite office locations.

• Assist consulting specialty physicians and their staff, including Cardiology, Urology, Orthopedics, Spine, and other specialty services.

• Check and maintain supplies in physician and nursing examination rooms.

• Sort and review incoming laboratory and outpatient test results and route them to the appropriate physician for review.

• Maintain patient confidentiality and follow established infection prevention, safety, and quality standards.

• Perform other related duties as assigned.

Requirements

• Certification through a nationally recognized certifying agency is required.

• Current CPR/BLS certification is required or the ability to obtain certification upon hire.

• Flexibility and willingness to work at various satellite office locations as needed.

• Venipuncture experience preferred.

• Must be available to work rotating Saturday mornings (approximately every fifth or sixth Saturday).

• Strong communication, organization, and customer service skills.

• Ability to work effectively as part of a healthcare team while maintaining a professional and compassionate approach to patient care.

Background Check and Drug Screening

Employment with Hopedale Medical Complex is contingent upon successful completion of applicable federal and state background checks and pre-employment drug and alcohol screening. Screening is conducted in accordance with HMC policy and applicable federal and state laws.