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Department: 244030 - Campus Health
Location: Raleigh, NC
Essential Job Duties:
Help support the health and well-being of the NC State community by delivering compassionate, high-quality patient care in a collaborative clinical environment. As a Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA), you will play an essential role in providing clinical support to medical providers while helping ensure students receive timely, efficient, and patient-centered care. You will work across Primary Care, Gynecology Services, and other Campus Health clinics, contributing to a positive healthcare experience for every patient.
Key Responsibilities
Clinical Patient Care
- Assist medical providers with patient intake, obtaining and documenting health information, preparing patients for examinations, and performing basic patient care under the supervision of a registered nurse or Advanced Practice Provider.
- Perform clinical procedures within scope of practice, including EKGs, venipuncture, medication and vaccine administration, nebulizer treatments, wound care, durable medical equipment (DME) application, ear irrigation, and other provider-directed treatments.
- Welcome and assist patients with clinic check-in, facilitate patient flow, chaperone examinations when needed, and provide patient education and follow-up instructions as directed by the healthcare team.
- Float between Primary Care, Gynecology Services, and other assigned clinics to provide flexible clinical support and help ensure continuity of patient care.
- Maintain exam room readiness by stocking supplies, preparing equipment, and supporting efficient daily clinic operations.
- Accurately document patient information and clinical activities using the electronic health record while maintaining confidentiality and supporting quality patient care.
Other Work/Responsibilities:
- Assist in immunization clinics, monitor expirations, preparation for accreditation and other compliance site visits.
- Participate in fire, code blue and emergency preparedness drills.
- Must report to work during Adverse Weather and related scenarios and for public health emergencies.
Minimum Experience/Education:
Demonstrated possession of the competencies necessary to perform the work.
Necessary Special Qualification Requirements - Some positions may require registration as a Nurse Aide by the North Carolina Board of Nursing, or certification through the American Association of Medical Assistants (AAMA).
Required Qualifications:
Completed Medical Assistant training program that is accredited by the accrediting bureau of Health Education School (ABEHES) or the Commission on Accreditation of Allied Health Programs (CAAHEP) and must have certification by the American Association of Medical Assistant (AAMA).
Knowledge of Electronic Health Records.
Knowledge of medical terminology.
Strong communication skills.
Appreciation of needs of the college age population (patient expectations are very high).
BLS CPR Certificate
Clinical competencies under scope of practice including venipuncture, EKG, Nebulizer treatments, vaccine administration, medication administration, wound care, application of DME and ear irrigation, etc.
Preferred Qualifications:
- Experience using electronic health record (EHR) systems to document patient information and support clinical workflows.
- Knowledge of medical terminology and its application in a clinical healthcare setting.
- Demonstrated proficiency performing clinical procedures within scope of practice, such as venipuncture, EKGs, vaccine and medication administration, wound care, nebulizer treatments, durable medical equipment (DME) application, and ear irrigation.
- Experience providing patient-centered care in an ambulatory, primary care, Gynecology Services , or college health setting, with an understanding of the healthcare needs of a college-age population.
Required license or certification:
- Completed Medical Assistant training program that is accredited by the accrediting bureau of Health Education School (ABEHES) or the commission on Accreditation of Allied Health Programs (CAAHEP)
- Certification by the American Association of Medical Assistant (AAMA), Registered Medical Assistant (RMA), or National Healthcareer Association Certified Clinical Medical Assistant (CCMA)
Position Number: 00111784
AA/EEO Statement:
NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.