Description

Under the supervision of the Advising Supervisor, the College Advisor, is a vital contact for all program students to drive engagement and empower students to achieve their academic and career goals. Collaborates closely with valued partners (i.e. Advising Peers, Recruitment, Admissions, Career, Financial Aid, Retention Coaches, Student Life, and faculty) to provide coordinated care, academic and non-academic advice, including, but not limited to STORM and program orientations, transcript and course placement evaluations, approval of course waivers under the guidance of program faculty, and registration through various parts of the student’s academic career path.

The College Advisor provides various aspects of academic and non-academic coaching support and guidance throughout the student’s entire academic career path and are expected to engage and provide proactive advising and coaching strategies throughout the academic year. The goal is to coordinate care and build transformative relationships with students while interpreting information and providing clarification on procedures and academic requirements of specific programs. College Advisors are responsible for monitoring academic progression, including using academic milestones to increase retention of all students and they play a pivotal role in promoting student success to ensure students reach key benchmarks throughout their academic program.

Supervision received is general in nature using established policies and general objectives often referring to the supervisor for policy clarification or interpretation. As a staff member of the MATC College Advising team, all job-related performance directives, training, evaluations, and day-to-day directions will be provided by the supervisor.

Note: This is a Perkins grant-funded position. Funding for this position is contingent upon the terms of the grant. This position is funded through 6/30/27.

Milwaukee Area Technical College (MATC) is Wisconsin's largest and most diverse technical college, offering 170+ high-quality programs that connect students to a career in as little as one to two years. The college also offers a less expensive path to a four-year degree. MATC is transforming lives, industry and our community by preparing students today for the careers of tomorrow. Together, we are meeting the needs of the community we shared and committed to eliminating equity gaps in higher education for both students and employees. We are seeking passionate individuals to join our team who share the same passion in serving this purpose. Learn more about MATC at www.matc.edu .

Characteristic Duties and Responsibilities

Student Advising: Performs a comprehensive model of academic advising for current students. Presents group workshops and provides individual advising sessions, with a minimum of three contacts during critical periods each semester (The 3 points of contacts should include: Pre-advise (first four weeks of the semester), Mid-term (weeks 6-9), and Priority registration (weeks 9-16) to ensure students have the best opportunity to achieve their educational goals. Serves as a resource for Pathway/Program faculty who advise and case manage program students. Assesses scores/GPA as appropriate. Reviews transcript and program plans. Teaches students how to register for courses in alignment with course availability and program changes that are supportive of the student’s ability as well as academic, financial, and career plans while applying an equity of treatment with all student concerns. Advises students on academic decisions and career development, including effects of dropping courses and/or changing programs, referring students to Financial Aid specialists as appropriate. Clarifies Academic Plan and other planning documents to students.
Education Planning Leadership: Assesses strengths and weaknesses in students’ academic, career, and personal development by identifying factors that enhance or prevent academic progress. Examines alternatives based on changing goals, academic progress and/or personal situation. Interprets non-cognitive assessment results to guide students to establish realistic academic and career goals. Remains current and knowledgeable of MATC transfer credit policies, agreements and graduation requirements for Pathway programs to better assist planning. Stays current on general Financial Aid processes to inform recommendations for education planning.
Academic Monitoring, Success Planning, & Coaching Support: Assess students’ academic, career, and personal progress by identifying strengths, barriers, and factors impacting success; support goal setting and informed decision-making. Monitors academic plans and standing, including progress toward completion and students on warning, probation, or suspension, while addressing needs such as study skills and tutoring. Provides academic and life coaching through individual and group engagement to help students overcome barriers and take goal-oriented action. Delivers proactive outreach, case management, and referrals to support services. Uses student data and institutional reports to identify retention risks and implement targeted, solution-focused strategies.
Career Exploration: Provides career exploration incorporating light-touch career interventions during student interactions. Supports students by providing general information for students in exploring career pathways, using labor market information, and aligning academic, transfer, and employment goals. Refers students to Career Hub for comprehensive career assessment and support.
Resource Guidance: Identifies and refers students in need of additional academic resources, career planning, personal or financial counseling, and/or special needs to appropriate Pathway team member(s) (i.e. Pathway Retention Coach) or other college office(s). Guides students to access college resources, including navigating the student portal to attain self-sufficiency in college transactions. Uses appropriate tools and software to generate and maintain applicable, accurate student reports that are student specific, meeting summaries and tracking notes.
Data and Reporting: Uses EAB Navigate and Ellucian tools as well as collaborate with campus stakeholders to utilize data identifying students who benefit from services as well as participate in re-enrollment campaigns and intervention strategies. Uses appropriate tools and software to generate and maintain applicable, accurate student reports that are student specific; meeting summaries and tracking notes.
Customer Service and Engagement: Ensures delivery of excellent customer service, including face-to-face, telephone, on-line communication and web-conferencing. Works with the Pathway team to ensure delivery of accurate information of all College services. Collaborates with Pathway Dean to help plan and deliver new student orientations, including oversight of online orientations and success workshops. Collaborates with Pathway team to utilize data identifying students who benefit from services as well as participate in re-enrollment campaigns and strategies. Serves as students’ advisor and as needed facilitates group advising sessions.
Ethics and Confidentiality: Practices honesty by demonstrating a consistent and uncompromising adherence to strong moral and ethical principles, values, truthfulness and accuracy in all actions. Addresses all student and employee behavior in a confidential and respectful manner.
Continuous Learning & Professional Development: Maintains current knowledge of best practices and standards in higher education with an emphasis on community Colleges. Actively organizes and/or participates in applicable workgroups, trainings, workshops, seminars, committees and professional associations or conferences to promote continuous learning including participating in College Advising center specific programming.
Other duties: Performs other related duties within the scope of the position as required for the efficient operation of the division and to support institutional objectives.

Qualifications

Compliance with all state, federal, and accreditation standards/requirements, as well as all MATC policies and procedures.

Required Education & Experience :

• Bachelor’s degree or higher
  
  
• At least two (2) years of related experience. Related experience includes experience in higher education advising, success coaching, or a related higher education student services area that interfaces with students and addresses their academic needs including broad knowledge of higher education academic programs including technical education, general education and student services.
  
  

Description

Under the supervision of the Advising Supervisor, the College Advisor, is a vital contact for all program students to drive engagement and empower students to achieve their academic and career goals. Collaborates closely with valued partners (i.e. Advising Peers, Recruitment, Admissions, Career, Financial Aid, Retention Coaches, Student Life, and faculty) to provide coordinated care, academic and non-academic advice, including, but not limited to STORM and program orientations, transcript and course placement evaluations, approval of course waivers under the guidance of program faculty, and registration through various parts of the student’s academic career path.

The College Advisor provides various aspects of academic and non-academic coaching support and guidance throughout the student’s entire academic career path and are expected to engage and provide proactive advising and coaching strategies throughout the academic year. The goal is to coordinate care and build transformative relationships with students while interpreting information and providing clarification on procedures and academic requirements of specific programs. College Advisors are responsible for monitoring academic progression, including using academic milestones to increase retention of all students and they play a pivotal role in promoting student success to ensure students reach key benchmarks throughout their academic program.

Supervision received is general in nature using established policies and general objectives often referring to the supervisor for policy clarification or interpretation. As a staff member of the MATC College Advising team, all job-related performance directives, training, evaluations, and day-to-day directions will be provided by the supervisor.

Note: This is a Perkins grant-funded position. Funding for this position is contingent upon the terms of the grant. This position is funded through 6/30/27.

Milwaukee Area Technical College (MATC) is Wisconsin's largest and most diverse technical college, offering 170+ high-quality programs that connect students to a career in as little as one to two years. The college also offers a less expensive path to a four-year degree. MATC is transforming lives, industry and our community by preparing students today for the careers of tomorrow. Together, we are meeting the needs of the community we shared and committed to eliminating equity gaps in higher education for both students and employees. We are seeking passionate individuals to join our team who share the same passion in serving this purpose. Learn more about MATC at www.matc.edu .

Characteristic Duties and Responsibilities

Student Advising: Performs a comprehensive model of academic advising for current students. Presents group workshops and provides individual advising sessions, with a minimum of three contacts during critical periods each semester (The 3 points of contacts should include: Pre-advise (first four weeks of the semester), Mid-term (weeks 6-9), and Priority registration (weeks 9-16) to ensure students have the best opportunity to achieve their educational goals. Serves as a resource for Pathway/Program faculty who advise and case manage program students. Assesses scores/GPA as appropriate. Reviews transcript and program plans. Teaches students how to register for courses in alignment with course availability and program changes that are supportive of the student’s ability as well as academic, financial, and career plans while applying an equity of treatment with all student concerns. Advises students on academic decisions and career development, including effects of dropping courses and/or changing programs, referring students to Financial Aid specialists as appropriate. Clarifies Academic Plan and other planning documents to students.
Education Planning Leadership: Assesses strengths and weaknesses in students’ academic, career, and personal development by identifying factors that enhance or prevent academic progress. Examines alternatives based on changing goals, academic progress and/or personal situation. Interprets non-cognitive assessment results to guide students to establish realistic academic and career goals. Remains current and knowledgeable of MATC transfer credit policies, agreements and graduation requirements for Pathway programs to better assist planning. Stays current on general Financial Aid processes to inform recommendations for education planning.
Academic Monitoring, Success Planning, & Coaching Support: Assess students’ academic, career, and personal progress by identifying strengths, barriers, and factors impacting success; support goal setting and informed decision-making. Monitors academic plans and standing, including progress toward completion and students on warning, probation, or suspension, while addressing needs such as study skills and tutoring. Provides academic and life coaching through individual and group engagement to help students overcome barriers and take goal-oriented action. Delivers proactive outreach, case management, and referrals to support services. Uses student data and institutional reports to identify retention risks and implement targeted, solution-focused strategies.
Career Exploration: Provides career exploration incorporating light-touch career interventions during student interactions. Supports students by providing general information for students in exploring career pathways, using labor market information, and aligning academic, transfer, and employment goals. Refers students to Career Hub for comprehensive career assessment and support.
Resource Guidance: Identifies and refers students in need of additional academic resources, career planning, personal or financial counseling, and/or special needs to appropriate Pathway team member(s) (i.e. Pathway Retention Coach) or other college office(s). Guides students to access college resources, including navigating the student portal to attain self-sufficiency in college transactions. Uses appropriate tools and software to generate and maintain applicable, accurate student reports that are student specific, meeting summaries and tracking notes.
Data and Reporting: Uses EAB Navigate and Ellucian tools as well as collaborate with campus stakeholders to utilize data identifying students who benefit from services as well as participate in re-enrollment campaigns and intervention strategies. Uses appropriate tools and software to generate and maintain applicable, accurate student reports that are student specific; meeting summaries and tracking notes.
Customer Service and Engagement: Ensures delivery of excellent customer service, including face-to-face, telephone, on-line communication and web-conferencing. Works with the Pathway team to ensure delivery of accurate information of all College services. Collaborates with Pathway Dean to help plan and deliver new student orientations, including oversight of online orientations and success workshops. Collaborates with Pathway team to utilize data identifying students who benefit from services as well as participate in re-enrollment campaigns and strategies. Serves as students’ advisor and as needed facilitates group advising sessions.
Ethics and Confidentiality: Practices honesty by demonstrating a consistent and uncompromising adherence to strong moral and ethical principles, values, truthfulness and accuracy in all actions. Addresses all student and employee behavior in a confidential and respectful manner.
Continuous Learning & Professional Development: Maintains current knowledge of best practices and standards in higher education with an emphasis on community Colleges. Actively organizes and/or participates in applicable workgroups, trainings, workshops, seminars, committees and professional associations or conferences to promote continuous learning including participating in College Advising center specific programming.
Other duties: Performs other related duties within the scope of the position as required for the efficient operation of the division and to support institutional objectives.

Qualifications

Compliance with all state, federal, and accreditation standards/requirements, as well as all MATC policies and procedures.

Required Education & Experience :

• Bachelor’s degree or higher
  
  
• At least two (2) years of related experience. Related experience includes experience in higher education advising, success coaching, or a related higher education student services area that interfaces with students and addresses their academic needs including broad knowledge of higher education academic programs including technical education, general education and student services.