This position oversees the day-to-day operational needs of the
STEM LAB as well as identifying, implementing, and supporting
short- and long-term projects in support of the STEM LAB’s
mission.
Activities and projects often involve the STEM LAB and the SSC
Office and therefore require skillful coordinating and
collaboration.
Assist with the facilitating the evaluation, hiring, and
employment of Learning Assistants (LA) via schedule maintenance for
multiple faculty (interviewers), staff (interviewers), and students
(candidates) for interviews and for availability for LA slots based
on complex schedule review.
Processes student employment action forms, verifies students
are enrolled in minimal units for employment, reports employment
data to the budget office.
Maintains records for student assistants employed by the STEM
LAB.
Track, and reconcile STEM LAB budget, including multiple
funding sources including Federal Work Study, LAEP, and grants.
Manage purchasing of incidentals and promotional materials.
Assist with planning and implementation of LA and TA
orientations via managing all logistical arrangements including
collaboration with faculty and staff presenters, e-set up, food,
and inclusion of mandatory union representation.
Develop and provide communication for the STEM LAB, e.g. how-to
guides, weekly reminders to complete timesheets, post
internship/job opportunities, etc.
Represent the STEM LAB at events such as Welcome Day, Preview
Day, etc. Note that the STEM LAB reserves a table separate from
other entities within the College of Science (e.g. Student Service
Center, Academic Departments, College Office).
Greets and directs all visitors, faculty, staff, and students
in the Student Services Center as needed.
Frequently answers inquiries from students, university
personnel, and the general public and directs visitors to other
offices on campus.
CSCI Student Service Center Office Coordination
- This position provides all office and operational support for
the Student Service Center advising team.
- The position oversees the day-to-day operational needs of the
Center as well as identifying, implementing, and supporting short
and long term projects in support of the SSC’s mission.
- Activities and projects often involve the SSC Office and STEM
LAB and therefore require skillful coordination and
collaboration.
- Handle advisor calendars in Google and Bay Advisor.
- Identify, develop and establish protocols for efficient and
effective student support including maintaining the SSC Google
drive and creating common protocols.
- Develop and implement marketing strategies and materials.
- Table at outreach events.
- Responsible for answering all telephone lines in the Student
Service Center.
- Screens calls and routes to appropriate offices and
personnel.
- Takes clear, concise messages.
- Frequently answers inquiries from students, university
personnel, and the general public.
- Directs/assigns forms related to the processing of student
forms and key requests (including Special Registration, Change of
Grade, Petition to Exceed 18 Units, Late Enrollments and Drops,
Withdrawals, Academic Dishonesty Reports, etc.) to appropriate HUB
staff.
General and Curriculum Support for the College of Science
- This position supports special projects and operational needs
in the College of Science.
- This position also has general knowledge of CSCI’s day-to-day
operational needs and can step in as needed to support the
college.
- Enroll students in classes, assist with special registration,
and build classes.
- Track change-of-major/minor process.
- Assist in developing and implementing marketing strategies and
materials.
- Curriculum Committee administration.
- Organizes College Curriculum Committee meetings and
agendas.
- Organizes Educational Effectiveness Committee meetings.
Special Projects
- This position identifies and implements special projects that
cut across units within the College of Science that relate to
student equity and success.
- The position requires specialized knowledge of the operational
needs of units across CSCI including the SSC, STEM LAB, Green Biome
Institute, and HUB operations.
- Provide backup to CSCI administrative staff in their absence on
time-sensitive tasks.
- Assists CSCI staff with onboarding of new staff and faculty,
e.g. key requests, furniture and equipment acquisition, software
access, training inquiries, etc.
- Assist with Green Biome Institute website development and
maintenance.
- Webpage design and development for CSCI, STEM LAB, SSC, and
academic units.
- Train and oversee the work of the STEM LAB Communication Lead
and CSCI Social Media Influencer.
- Includes training in social media platforms, analytics,
collaboration with Affinity Centers, and marketing strategy.
- Work with CSCI, STEM LAB and SSC staff to coordinate and plan
special events focused on student success and equity.
- Reservations, catering and setup for events.
- Make sure the right funds get charged for events with the
budget analyst.
Minimum Qualifications
- A fully functional knowledge of and skill in standard office
procedures and practices.
- An ability to understand and operate in a variety of
organizational structures.
- Thorough knowledge of English grammar, spelling, and
punctuation and ability to clearly communicate orally and in
writing.
- Knowledge of business mathematics beyond basic arithmetic.
- Ability to use and quickly learn new office support technology
systems and software packages.
- These minimum qualifications would normally be obtained through
a high school program, technical/vocational program, or their
equivalents combined with several years of related office work
experience.
Required Qualifications
- Knowledge and moderate skill with current Windows operating
systems and applications, Google applications, and graphic software
such as PhotoShop.
- Scanner and publication software.
- Working knowledge of English grammar, spelling, and
punctuation.
- Ability to solve standard office problems.
- Ability to perform basic arithmetic functions.
- Ability to respond effectively to inquiries and explain
standard procedures and policies to others.
- Ability to communicate effectively in English with a very
diverse community.
- Strong writing and presentation skills.
Preferred Skills and Knowledge
- Experience with PeopleSoft, and other University software.
- Experience working in a University or college setting.
Condition(s) of Employment
Satisfactory completion of a background check (including LiveScan,
as appropriate), that may include, but is not limited to: criminal
records check, verification of academic credentials, licenses,
certificates, credit history, professional references and/or
verification of work history is required for employment. Cal State
East Bay will issue a conditional offer of employment to the
selected candidate, which may be rescinded if the background check
reveals disqualifying information, and/or it is discovered that the
candidate knowingly withheld or falsified information.
Unsatisfactory results may also affect the continued employment of
current Cal State East Bay employees who were conditionally offered
the position.
All background checks are conducted through the university's third
party vendor, Accurate. LiveScan is conducted through the
University Police Department.
EEO Statement
All university programs and activities are open and available to
all regardless of race, sex, color, ethnicity or national origin.
Consistent with California law and federal civil rights laws, Cal
State, East Bay provides equal opportunity in education and
employment without unlawful discrimination or preferential
treatment based on race, sex, color, ethnicity, or national origin.
Our commitment to equal opportunity means ensuring that every
student and employee has access to the resources and support they
need to thrive and succeed in a university environment and in their
communities. The CSU complies with Title VI of the Civil Rights Act
of 1964, Title IX of the Education Amendments of 1972, the
Americans with Disabilities Act (ADA), Section 504 of the
Rehabilitation Act, the California Equity in Higher Education Act,
California’s Proposition 209 (Art. I, Section 31 of the California
Constitution), other applicable state and federal
anti-discrimination laws, and CSU’s Nondiscrimination Policy. We
prohibit discriminatory preferential treatment, segregation based
on race or any other protected status, and all forms of
discrimination, harassment, and retaliation in all university
programs, policies, and practices.
Other Information
All California State University campuses, including Cal State East
Bay, are smoke and tobacco-free. For more information, please visit
our website
here.
In compliance with state and federal crime awareness and campus
security legislation, including The Jeanne Clery Disclosure of
Campus Security Policy and Crime Statistics Act, the Cal State East
Bay Annual Campus Security Report is available
here.
Sponsorship
Cal State East Bay is not a sponsoring agency for Staff or
Management positions and we are not an E-Verify employer.
Mandated Reporter
The incumbent in this position may be considered a mandated
reporter under the California Child Abuse and Neglect Reporting Act
and will be required to comply with requirements set forth in the
CSU Executive Order 1083 as a condition of employment.
Advertised: August 11, 2026 (8:00 AM) Pacific Daylight
Time
Applications close: