College Work Study-Federal

PURPOSE AND SCOPE:

The Student Assistant performs standard administrative duties for multiple individuals or customers. Activities are routine and may be repetitive. Basic duties may include receiving and logging information, making copies, sorting and distributing mail, preparing correspondence or basic documents, answering routine questions and inquires, providing information and directions and providing a customer friendly environment.

ESSENTIAL JOB FUNCTIONS:

1. Operates a variety of office equipment, such as a personal computer, printer, photocopier, facsimile, scanner, or calculator
2. Opens, sorts, and distributes mail for one or more managers
3. Performs clerical tasks related to job responsibilities and departmental projects, including but not limited to typing and proofreading letters, memorandums, forms and reports
4. Maintains and files department documents
5. Assists with distribution of information to the public, students and faculty by phone, mail, or other appropriate means
6. May provide support to assigned area during college representation functions
7. Maintains confidentiality of all records and databases associated with assigned area
8. Responsible for other reasonable, related duties as assigned

KNOWLEDGE, SKILLS AND ABILITIES:

• Strong attention to detail
• Excellent communication and customer service skills
• Excellent interpersonal and organizational skills.
• Ability to gain knowledge of the rules and procedures of the college
• Ability to maintain good relationships with the public, students, faculty and staff
• Show a professional presence in dress, speaking, handwriting, and use of personal cell phone during working hours