Communication and Outreach Specialist
Company: North Carolina State University
Job Location: Raleigh, North Carolina
Category: Communications, Marketing, and Public Affairs
Type: Full-Time
Join the Pack! A community with nearly 8,000 faculty and staff, and 30,000 students. NC State is one of the largest employers in North Carolina, offering a large range of career opportunities. Visit us at https://jobs.hr.ncsu.edu/.
Department: 470101 - Campus Enterprises
Location: Raleigh, NC
Essential Job Duties:
Help shape the voice of NC State Dining and tell the story behind one of the university's most visible student services. As the Communications and Outreach Specialist, you will lead strategic communications that connect students, faculty, staff, and campus visitors with the people, programs, and values that define NC State Dining. Through compelling storytelling and thoughtful outreach, you will help elevate the department's commitment to nutrition, sustainability, and the overall student experience.
Key Responsibilities
Strategic Communications & Brand Storytelling
- Lead the department's editorial voice by developing and executing integrated marketing and communications initiatives across digital and print platforms.
- Create engaging content-including news releases, newsletters, presentations, social media, and other communications-that aligns with departmental priorities, brand standards, and AP Style.
Media Relations & Outreach
- Serve as the primary communications resource for media relations, helping communicate the department's mission, programs, and initiatives to internal and external audiences.
- Develop and maintain communication plans and content calendars to ensure timely, consistent messaging across multiple channels.
Audience Engagement & Collaboration
- Leverage student insights to inform communication strategies and create meaningful engagement with the campus community.
- Collaborate with Dining leadership and campus partners to develop communications that promote NC State Dining's values, nutrition initiatives, sustainability efforts, and services.
If you are a creative communicator who enjoys telling meaningful stories, building relationships, and developing communications that engage varied audiences, we encourage you to apply. If you thrive in a collaborative environment, enjoy managing multiple projects, and are passionate about creating content that makes an impact, we'd love to have you join the NC State Dining team.
This position is open for current NC State Employees only, permanent or temporary.
Other Work/Responsibilities:
- Model the Division's mission and values and foster a positive, cohesive workplace and congeniality among co-workers.
- Understand the goals and culture of the organization and understand how employees' work activities, teamwork and customer service impact clients. Work with your supervisor and colleagues to understand these goals and the culture.
- Adhere to all University policies, procedures and regulations, as well as the Division standard operating practices and protocols.
- Perform other duties as assigned to ensure the Division of Campus Enterprises business needs are met.
- Position may need to travel to NC State Dining units using an NC State vehicle.
Minimum Experience/Education:
Bachelor's degree in a discipline related to the area of assignment; or an equivalent combination of training and experience.
All degrees must be received from appropriately accredited institutions.
Required Qualifications:
- Marketing Experience: Professional-level experience in planning and/or executing marketing and communication initiatives across multiple channels, including digital and print.
- Communication Skills: Communicate effectively, both in writing and verbally, able to vary writing style to communicate with a range of target audiences. Knowledge of AP Style and Brand guidelines. Demonstrated experience creating a variety of content, including news releases, white papers, presentations, social media, newsletters and more, according to a content calendar/schedule.
- Technical Proficiency: Google Suite products, including Docs, Sheets, Slides, Forms, etc. Experience working in a project management system and an email marketing system. Basic knowledge of the WordPress platform.
- Work Environment: Establish and maintain effective working relationships with employees at all levels throughout the institution. Self-starter who is comfortable working independently and in a team environment. Ability to follow through on tasks with minimal supervision. Demonstrated commitment and leadership ability.
Preferred Qualifications:
- Marketing Experience: Professional-level experience in planning and/or executing marketing and communication initiatives across multiple channels, including digital and print.
- Communication Skills: Communicate effectively, both in writing and verbally, with ability to vary writing style to communicate with a range of target audiences. Knowledge of AP Style and Brand guidelines. Demonstrated experience creating a variety of content, including news releases, white papers, presentations, social media, newsletters and more, according to a content calendar/schedule.
- Technical Proficiency: Google Suite products, including Docs, Sheets, Slides, Forms, etc. Experience working in a project management system and an email marketing system. Basic knowledge of the WordPress platform.
- Work Environment: Establish and maintain effective working relationships with employees at all levels throughout the institution. Self-starter who is comfortable working independently and in a team environment. Ability to follow through on tasks with minimal supervision. Demonstrated commitment and leadership ability.
Required license or certification:
- A valid North Carolina driver's license or the ability to obtain one within 60 days of start date.
Position Number: 00101724
AA/EEO Statement:
NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
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