Job Description
Department:
Museum Communications
Pay Rate Type:
Hourly
Employee Type:
Job Summary:
The Communications Coordinator supports the execution of the
Museum’s communications and marketing strategy by coordinating
content production, managing communications platforms, and ensuring
the timely delivery of communications across multiple channels.
Reporting to the Communications Manager, this position collaborates
with colleagues throughout the Museum and across the College to
promote exhibitions, public programs, collections, and
institutional initiatives.
The Communications Coordinator manages the day-to-day
communications operations, maintains digital content, coordinates
production schedules, and assists with media relations, marketing
materials, and communications analytics. This position plays a
critical role in maintaining consistent, accurate, and engaging
communications that advance the Museum’s mission and strategic
priorities.
The hiring range for this position is $19.23 - $24.00 per
hour.
Essential Functions
To be successful in this position, an individual should be able to
perform the essential duties and bring the education, experience,
knowledge, skills, and abilities that support the role. This list
of duties is intended to be representative rather than exhaustive,
and additional responsibilities may be assigned as needed.
Digital Communication and Website Management (25%):
- Maintain and update the Museum website, ensuring content is
current, accurate, and aligned with institutional standards.
Coordinate website updates for exhibitions, public programs,
collections, events, and institutional initiatives.
Collaborate with internal and external partners on content
management system (CMS) projects and enhancements.
Conduct routine quality assurance reviews of digital
content.
Manage and update the Museum’s Bloomberg Connects guide and
external organizational profiles.
Submit Museum events and programs to community calendars and
promotional listings.
Social Media and Digital Engagement (20%):
- Develop, schedule, and publish social media content in
collaboration with the Mirken Fellow and Museum staff.
- Coordinate the collection of content, photography, and digital
assets across Museum departments.
- Monitor audience engagement and respond or escalate inquiries
as appropriate.
- Manage paid social media promotions within established
budgets.
- Track engagement metrics and prepare summary reports.
Email Marketing and Communications Content (15%):
- Maintain email marketing distribution lists through ongoing
database management and imports.
- Coordinate production of dedicated email campaigns in
partnership with Museum departments.
- Track project progress and facilitate communication among
project stakeholders.
- Support efficient communications workflows and operational
processes.
Communication Operations and Project Coordination
(15%):
- Maintain communications calendars and project schedules.
- Coordinate timelines and deliverables for communications
initiatives across Museum departments.
- Track project progress and facilitate communication among
project stakeholders.
- Support efficient communication workflows and operational
processes.
Marketing Materials and Vendor Coordination (10%):
- Coordinate production of print and digital marketing
materials.
- Serve as liaison with graphic designers, printers,
photographers, and other external vendors.
- Monitor project timelines, approvals, and production
schedules.
- Ensure marketing materials meet institutional branding
standards.
Media Relations and Communication Support (10%)
- Maintain media contact databases and press distribution
lists.
- Assist in preparing press releases, media advisories, media
kits, and institutional announcements.
- Coordinate logistics for media interviews, visits, and public
events.
- Represent the Museum during communications activities, as
appropriate.
Student Supervision and Analytics (5%)
- Assist in supervising and mentoring the Museum’s summer
communications intern.
- Collect and analyze communications metrics across website,
email marketing, social media, and Bloomberg Connects.
- Prepare regular reports to support evaluation of communications
effectiveness and future planning.
Position Qualifications
Minimum Qualifications:
- Associate’s degree in Communications, Marketing, Public
Relations, Journalism, English, Graphic Design, Art History, or a
related field, or an equivalent combination of education and
experience.
- Two years of professional experience supporting communications,
marketing, public relations, or digital content management.
- Demonstrated experience writing and editing content for
multiple communications channels.
- Experience coordinating projects with multiple stakeholders and
deadlines.
Preferred Qualifications:
- Bachelor’s degree in a related field.
- Experience in a museum, higher education, nonprofit, or arts
environment.
- Experience with CMS platforms, email marketing software, social
media management tools, and communications analytics.
Knowledge, Skills, and Abilities
- Excellent written, editing, and proofreading skills.
- Strong organizational and project coordination abilities.
- Ability to manage multiple projects simultaneously while
meeting deadlines.
- Working knowledge of website content management systems and
digital communications platforms.
- Familiarity with email marketing software and social media
scheduling tools.
- Ability to interpret and apply institutional brand
standards.
- Strong interpersonal skills and ability to collaborate
effectively across departments.
- Demonstrated attention to detail and commitment to producing
high quality work.
- Interest in museums, visual arts, education, or cultural
organizations.
Physical/Mental Demands
The physical demands and work environment characteristics described
herein are representative of those that must be met by an employee
to successfully perform essential functions of this position and/or
may be encountered while performing essential functions. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions.
- To perform this role effectively, an employee is expected to
handle employee information, documents, and sensitive matters with
care, professionalism, and respect for privacy.
- This position involves working with a variety of timelines,
including some that require quick turnaround and responsiveness to
urgent needs.
- In this role, the employee will interact with members of the
public and others in a variety of situations and conversations.
Presenting oneself in a professional, respectful, and thoughtful
manner at all times is an important part of the role.
- This position includes regular movement throughout office
spaces, hallways, meeting rooms, and other campus locations.
- Daily work will involve extended use of a computer, including
keyboard and mouse
- Physical requirements differ by position. In general, most
roles involve lifting up to 10 pounds regularly, with some
positions requiring occasional lifting of up to 35 pounds.
- Vision requirements for this position include the ability to
see clearly at close and far distances and to adjust focus as
needed.
- The work environment is dynamic and engaging, often involving
multiple tasks and projects that require shifting focus and strong
organizational skills..
- The noise level is generally moderate; however, there may be
occasional moments of louder sounds depending on campus
activity.
- Requires occasional weekend and evening work.
Colby College supports the Americans with Disabilities Act and is
committed to providing reasonable accommodations to enable
individuals with disabilities to perform the essential functions of
the position.
To Apply:
Interested candidates should apply electronically by clicking the
“Apply Now” button on the Colby College website. Please upload a
cover letter and resume to your application.
