American University is a student-centered research institution
located in Washington, DC, with highly-ranked schools and colleges,
internationally-renowned faculty, and a reputation for creating
meaningful change in the world. Learn more about
American University
Department:
School of International Service
Time Type:
Full time
Job Type:
Temporary (Fixed Term)
FLSA Status:
Non-Exempt
Work Modality:
Hybrid 01 (On Campus 3-4 Days/Week)
Union:
Excluded
Job Description:
Summary:
This is a full-time position shared between the Center for
Security, Innovation, and New Technology (CSINT) and the Korea in
Global Affairs Initiative (KI). Working under the supervision of
the directors of both centers, the Communications, Events and
Operations Coordinator is responsible for coordinating the
day-to-day communications, events, financial administration, and
operational activities that support the centers' research,
teaching, and public engagement programs.
The Coordinator serves as a primary point of coordination for
recurring activities across both centers and works with faculty
directors, staff, students, university offices, external vendors,
speakers, and other partners to ensure that programs and
administrative processes are completed accurately and on schedule.
The position manages established communications channels and
websites; coordinates the logistical execution of events and
meetings; maintains records of center activities and engagement;
and coordinates routine financial, purchasing, operations, and
student employment processes in accordance with university policies
and procedures.
The Coordinator works independently on assigned responsibilities
within established procedures, manages multiple activities and
deadlines across the two centers, and communicates regularly with
center leadership regarding upcoming needs, deadlines, and issues
requiring attention.
Essential Functions:
1.) Social Media and Outreach
- Coordinate the day-to-day operation of CSINT and KI social
media accounts and digital outreach activities.
Develop and maintain a regular schedule of social media content
highlighting center research, publications, events, faculty and
student accomplishments, relevant news, and external
opportunities.
Draft, format, schedule, and publish content across center
social media accounts in coordination with center leadership and
relevant project staff.
Coordinate social media promotion for events, publications,
application opportunities, and other center activities.
Maintain a communications calendar to ensure timely promotion
of upcoming events, research outputs, deadlines, and other
activities across both centers.
Monitor social media accounts and coordinate responses or
follow-up when appropriate.
Track audience growth, engagement, and other relevant
performance indicators and maintain records for annual reporting
and impact assessment.
Identify opportunities to grow the centers' social media
audiences and subscriber communities.
2.) Digital Communications and Publications
- Coordinate the centers' websites, digital communications, and
publication dissemination.
- Develop, manage and maintain CSINT and KI websites, including
regularly updating event listings, publications, news, faculty and
student information, program opportunities, and other
content.
- Coordinate website updates with center directors, project
staff, university communications teams, and other relevant
offices.
- Maintain email distribution lists and coordinate regular
newsletters, announcements, event invitations, and other digital
communications.
- Coordinate messaging and promotion with relevant SIS and
university communications offices to increase awareness of center
events, research, and programming.
- Develop and maintain professional templates for policy papers,
research reports, event materials, and other center
publications.
- Format reports, policy briefs, working papers, and other
publications for public dissemination and coordinate their
publication on center websites and other appropriate
channels.
- Maintain organized records of center outputs and engagement,
including publications, research products, events, speakers,
attendance, media engagement, and other activities needed for
annual reporting and impact assessment.
- Maintain current contact lists, subscriber lists, and other
communications records for both centers.
3.) Events and Program Coordination
- Coordinate the logistical planning and execution of CSINT and
KI events, meetings, workshops, conferences, and other
programming.
- Serve as the primary logistical coordinator for assigned center
events from initial planning through event completion and
follow-up.
- Coordinate room reservations and event facilities and
communicate with relevant university offices regarding space,
accessibility, technology, security, and other logistical
requirements.
- Coordinate invitations, registration, participant
communications, schedules, signage, name tags, programs, and other
event materials as needed.
- Arrange approved travel and lodging for external speakers,
workshop participants, and other guests and communicate logistical
information to participants before events.
- Coordinate catering, including obtaining options, placing
orders, confirming dietary requirements, arranging delivery or
pickup, and ensuring orders remain within approved budgets.
- Coordinate event photography, audiovisual support, virtual
meeting technology, and other vendor or university services when
required.
- Prepare event spaces and materials and provide on-site
logistical support for events, including participant check-in and
troubleshooting logistical issues as they arise.
- Coordinate honoraria and other required administrative
documentation for external speakers and participants in advance of
events.
- Maintain event calendars, planning timelines, participant
information, attendance records, and other event
documentation.
- Coordinate post-event activities, including processing
outstanding expenses, organizing event records and materials, and
assisting with follow-up communications.
- Communicate regularly with center directors and project leads
regarding event timelines, outstanding decisions, logistical
requirements, and potential issues.
4.) Operations
- Coordinate routine financial, purchasing, student employment,
and administrative processes for CSINT and KI in accordance with
university policies.
- Make approved purchases using center purchase cards and
maintain complete and organized supporting documentation for center
expenditures.
- Track routine program expenditures against established project
and center budgets and provide center directors with updated
information on spending as requested.
- Coordinate with the Office of Finance and Operations and other
university offices to reconcile p-card transactions, invoices,
reimbursements, and other payments and resolve routine
discrepancies.
- Initiate and track honorarium payments, reimbursements,
external Professional Services Agreements, and other payments,
ensuring required documentation is submitted and following up with
university offices and recipients until processing is
complete.
- Coordinate procurement and contracting processes for routine
vendors and consultants, working with OFO, procurement, and center
leadership as needed.
- Coordinate student hiring processes across the academic
calendar, including collecting required information, initiating
hiring paperwork, tracking appointments and funding periods, and
communicating deadlines or outstanding requirements to students and
supervisors.
- Maintain organized internal records related to center budgets,
purchases, contracts, student appointments, and other
administrative activities.
- Monitor recurring administrative deadlines and communicate
upcoming requirements to center leadership.
- Serve as a point of contact between the centers and relevant
SIS and university administrative offices for routine financial,
operations, purchasing, and operational matters.
- Coordinate other administrative processes necessary for the
day-to-day operation of the centers and follow outstanding requests
through completion.
Competencies:
- Making Accurate Judgments and Decisions.
- Supporting Coworkers.
- Acquiring and Analyzing Information.
- Displaying Creativity.
Position Type/Expected Hours of Work:
- Full-time.
- 35 hours per week.
- Continuation of the program/position is contingent upon
external funding.
- This is a temporary full-time position ending on or before June
30th, 2028.
Salary Range:
- $27.47 - $30.22 per hour.
Required Education and Experience:
- Bachelor's degree.
- 1 - 3 years of relevant experience.
Preferred Education and Experience:
- 2 - 4 years of relevant experience.
- Preferred candidates will have experience managing websites,
digital communications, or public-facing content.
Travel Required:
- Occasional travel to support external events.
Benefits
AU offers a competitive benefits package.
Click here to learn about American University's unique benefit
options .
Other Details
- Hiring offers for this position are contingent on successful
completion of a background check.
- Employees in staff positions at American University must
deliver their services to the university from either the District
of Columbia, Maryland, or Virginia, or perform work on-site at the
university.
- Please note this job announcement is not designed to cover or
contain a comprehensive listing of activities, duties or
responsibilities that are required of the employee for this job.
Duties, responsibilities, and activities may change at any time
with or without notice.
- American University is an
E-Verify employer.
Current American University Employees
American University current employees must apply through their
employee Workday account. If you are a current employee at American
University, please log into Workday and select the Find Jobs report
which will take you to our internal career listings.
Contact Us
For more information or assistance with the American University
careers site, email
theworkline@american.edu
.
American University is an equal opportunity, affirmative action
institution that operates in compliance with applicable laws and
regulations. The university does not discriminate on the basis of
race, color, national origin, religion, sex (including pregnancy),
age, sexual orientation, disability, marital status, personal
appearance, gender identity and expression, family
responsibilities, political affiliation, source of income, veteran
status, an individual’s genetic information or any other bases
under federal or local laws (collectively "Protected Bases") in its
programs and activities.
