Location: Morehead City, NC

Essential Job Duties:
The Communications & IT Support Specialist provides unit-level professional support to CMAST through integrated communications, digital media, and desktop IT services. The role delivers specialized expertise in social media, accessibility-compliant communications, website maintenance, event support, and frontline IT troubleshooting for faculty, staff, and students. This position ensures consistent, accurate, and accessible communication aligned with CMAST and college priorities while maintaining reliable desktop technology operations in coordination with OIT.

Functional Responsibilities:

Communications & Staff Management:

Develops and manages CMAST digital communications, including social media, branding, videography, writing, and digital content. Ensures all communications meet federal accessibility guidelines. Supports annual activity reports, communications plans, and calendars aligned with CMAST and college priorities. Tracks communication metrics and adjusts strategies based on effectiveness.

Desktop IT Support:

Provides frontline desktop support for CMAST faculty, staff, and students, including Eduroam connectivity, software installations, printer driver setup, malware troubleshooting, and coordination with OIT for building access and technical issues. Ensures reliable and responsive IT support for daily operations.

Project Management & Resource Prioritization:

Supports CMAST website maintenance, high-touch content creation, event communications, logistical coordination, and public tours of the building/program.

Strategic Communications & Philanthropy Support:

Collaborates with communications and development staff from CALS, CVM, COS, ORI, and University partners to promote CMAST research, extension, and academic programs to the public and prospective donors.

Other Work/Responsibilities:
Other tasks and responsibilities may be assigned based on the needs of the organization and evolving priorities.

Minimum Experience/Education:

• Bachelor's degree in a discipline related to the area of assignment; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Required Qualifications:

• N/A

Preferred Qualifications:

• Experience managing social media, digital communications, website content, and multimedia production for an organization.
• Demonstrated experience creating accessible digital content.
• Experience providing desktop IT support, including troubleshooting hardware, software, network connectivity, and peripheral devices.
• Strong project management and customer service skills with the ability to prioritize multiple requests and collaborate effectively with varied stakeholders.

Required License or Certification:

• N/A

AA/EEO Statement:
NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Location: Morehead City, NC

Essential Job Duties:
The Communications & IT Support Specialist provides unit-level professional support to CMAST through integrated communications, digital media, and desktop IT services. The role delivers specialized expertise in social media, accessibility-compliant communications, website maintenance, event support, and frontline IT troubleshooting for faculty, staff, and students. This position ensures consistent, accurate, and accessible communication aligned with CMAST and college priorities while maintaining reliable desktop technology operations in coordination with OIT.

Functional Responsibilities:

Communications & Staff Management:

Develops and manages CMAST digital communications, including social media, branding, videography, writing, and digital content. Ensures all communications meet federal accessibility guidelines. Supports annual activity reports, communications plans, and calendars aligned with CMAST and college priorities. Tracks communication metrics and adjusts strategies based on effectiveness.

Desktop IT Support:

Provides frontline desktop support for CMAST faculty, staff, and students, including Eduroam connectivity, software installations, printer driver setup, malware troubleshooting, and coordination with OIT for building access and technical issues. Ensures reliable and responsive IT support for daily operations.

Project Management & Resource Prioritization:

Supports CMAST website maintenance, high-touch content creation, event communications, logistical coordination, and public tours of the building/program.

Strategic Communications & Philanthropy Support:

Collaborates with communications and development staff from CALS, CVM, COS, ORI, and University partners to promote CMAST research, extension, and academic programs to the public and prospective donors.

Other Work/Responsibilities:
Other tasks and responsibilities may be assigned based on the needs of the organization and evolving priorities.

Minimum Experience/Education:

• Bachelor's degree in a discipline related to the area of assignment; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Required Qualifications:

• N/A

Preferred Qualifications:

• Experience managing social media, digital communications, website content, and multimedia production for an organization.
• Demonstrated experience creating accessible digital content.
• Experience providing desktop IT support, including troubleshooting hardware, software, network connectivity, and peripheral devices.
• Strong project management and customer service skills with the ability to prioritize multiple requests and collaborate effectively with varied stakeholders.

Required License or Certification:

• N/A

AA/EEO Statement:
NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.