Communications Manager - Enterprise Operations Strategy

Job Summary

The Communications Manager assists with the branding, communication, and change management plans for the Enterprise Operations and Strategy division. This role is responsible for writing, implementing and maintaining communications plans and associated materials, including articles, newsletters, emails, web copy, social media content, and other related items.

Core Responsibilities

1. Responsible for the organization and execution of communications and marketing activities in support of assigned departments.
2. Provides management and coordination of communication and marketing deliverables, as well as organizes and schedules communication plans in collaboration with division units.
3. Coordinates the creation and execution of marketing and communication campaigns and materials in various media to be used to engage targeted audiences, ensuring consistent and thoughtful messaging is being executed.
4. Supports branding for department/division to raise awareness, improve campus perceptions, and drive actions related to services.
5. Writes, edits, and produces internal communications, campaigns, publications, and advertisements in marketing the university/division/department and communicating to the applicable audience.
6. Assists staff with change management and communication plans for various projects.
7. Collaborates with area subject matter experts to ensure accurate and consistent messaging.
8. Coordinates the timely review, revision, approval, and implementation of communications plans.
9. Assists department heads with the development of newsletters, including brainstorming for topics, writing, editing articles, and taking photos.
10. Creates and submits content and sends/delivers newsletters, digest entries, and other formats.
11. Drafts articles, web content, emails, social media, and other written content as required.
12. Tracks the progress of all assigned projects from initiation to implementation.
13. Co-manages divisional social media accounts and supports departmental social media accounts as needed.
14. Supervises, mentors, and evaluates assigned staff.
15. Performs other duties as assigned.

Required Qualifications

• Bachelor's Degree in a related field.
• Three (3) years of related work experience.
• This position requires the ability to maintain the security and integrity of UT San Antonio and its infrastructure.

Preferred Qualifications

• Master's Degree in communications or a related field.
• Five (5) years of related work experience.
• Experience with Microsoft 365 office suite.
• Experience with Adobe Creative Cloud.
• Content Management System (CMS) experience.