"Communications Officer"

Job Details

Founded by the Congregation of Holy Cross in 1948, Stonehill is a private Catholic college located just 22 miles from downtown Boston on a beautiful 384-acre campus in Easton, Massachusetts. With a student-to-faculty ratio of 13:1, the College engages its 2,500+ students in 80+ rigorous academic programs in the liberal arts, sciences, and pre-professional fields.

Faithful to the Holy Cross tradition in education, Stonehill College is committed to developing its students' moral, spiritual, intellectual, physical, and social competencies and seeks to build and sustain a campus community that embraces diversity and inclusion in its teaching, learning, living, and working. Stonehill values the diversity of persons, opinions, and cultural and religious perspectives. In fulfillment of its motto, Lux et Spes (“Light and Hope”), the College cultivates in its students the competence to think, act, and lead with courage toward creating a more just and compassionate world.

The Communications Officer operates a computer-aided dispatch system, receives emergency and non-emergency calls for assistance, and assists visitors to the Campus Police Station.

Essential Duties & Responsibilities

• Operate the College Switchboard and transfer calls to the proper departments.
• Process requests for information regarding vehicle registration, driving records, and warrants.
• Operate a variety of communications equipment, including radio consoles, telephones, and computer systems.
• Utilize the Criminal Justice Information System (CJIS) terminal to run license plates and outstanding warrants.
• Perform timely dispatch by way of the College's two-way radio system of law enforcement on campus.
• Report to Easton Police, fire, EMS, and emergency personnel all emergencies within the college or as otherwise directed by Campus Police.
• Monitor alarm systems (intrusion, card access, carbon monoxide, fire, and duress) throughout the College. Dispatch appropriate units as needed.
• Record incident information as needed by campus police via the Automated Records Management System (ARMS).
• Assist faculty, staff, students, and visitors who come to Campus Police for routine business and emergencies.
• Monitor the telephone system for trouble alarms and report to the vendor and the Director of Telecommunications, when necessary.
• Maintain records with Conference & Events held on campus.
• Contact Facilities Management administrators when necessary, regarding emergency repairs, snow removal, etc.
• Contact the College Administration when necessary regarding student issues.
• Assist in processing Stonehill College ID cards.
• Monitors gate access to campus.
• Other duties as assigned.

Education & Experience

Must have excellent communication and customer service skills to deal effectively with various College personnel and/or outside individuals/organizations. Must be a high school graduate or GED. Attain DCJIS certification within 6 months of hire.

Interested candidates should submit a cover letter and resume via the URL link: https://jobs.stonehill.edu/postings/25663

Applicants who will enrich the diversity of the campus community are strongly encouraged to apply. Stonehill College is an equal opportunity employer committed to diversity.