"Communications Officer (Saturday & Sunday 3 pm-11 pm)"

The Communications Officer operates a computer-aided dispatch system, receives emergency and non-emergency calls for assistance, and assists visitors to the Campus Police Station.

Essential Duties & Responsibilities

• Operate the College Switchboard and transfer calls to the proper departments.
• Process requests for information regarding vehicle registration, driving records, and warrants.
• Operate a variety of communications equipment, including radio consoles, telephones, and computer systems.
• Utilize the Criminal Justice Information System (CJIS) terminal to run license plates and outstanding warrants.
• Perform timely dispatch by way of the College's two-way radio system of law enforcement on campus.
• Report to Easton Police, fire, EMS, and emergency personnel all emergencies within the college or as otherwise directed by Campus Police.
• Monitor alarm systems (intrusion, card access, carbon monoxide, fire, and duress) throughout the College. Dispatch appropriate units as needed.
• Record incident information as needed by campus police via the Automated Records Management System (ARMS).
• Assist faculty, staff, students, and visitors who come to Campus Police for routine business and emergencies.
• Monitor the telephone system for trouble alarms and report to the vendor and the Director of Telecommunications, when necessary.
• Maintain records with Conference & Events held on campus.
• Contact Facilities Management administrators when necessary, regarding emergency repairs, snow removal, etc.
• Contact the College Administration when necessary regarding student issues.
• Assist in processing Stonehill College ID cards.
• Monitors gate access to campus.
• Other duties as assigned.

Education & Experience

Must have excellent communication and customer service skills to deal effectively with various College personnel and/or outside individuals/organizations. Must be a high school graduate or GED. Attain DCJIS certification within 6 months of hire.