"Communications Specialist - Dept"

Job Details

Job Title: Communications Specialist - Dept

Location: Summerville Campus

Regular/Temporary: Regular

Full/Part Time: Full-Time

Job ID: 293888

About Us

Augusta University is Georgia's innovation center for education and health care... Our mission and values make Augusta University an institution like no other.

The University System of Georgia (USG) is comprised of our 26 institutions... More details on the USG Statement of Core Values... online.

Location: Augusta University’s Health Sciences Campus: 1120 15th Street, Augusta, GA 30912; Summerville Campus: 2500 Walton Way, Augusta, GA 30904.

College/Department Information

The Office of the Registrar at Augusta University strives to serve our community with excellence... The Registrar's Office strives to: Provide the highest quality service... Develop and implement standard operation procedures...

Job Summary

The Communications Specialist for the Registrar's Office is responsible for developing, managing, and delivering clear, accurate, and timely communications to students, faculty, staff, and campus partners. This position continuously reorganizes, refreshes, and maintains the Registrar's Office web presence, oversees communication workflows across multiple platforms, manages social media content, and serves as the primary liaison for key communication systems, including Pathify, Slate, and Apex. The specialist ensures all messaging aligns with institutional standards and supports departmental goals related to student success, registration, academic records, and policy awareness. They will serve as the communication representative for all Registrar projects. Completes other duties as assigned.

Responsibilities

The duties include but are not limited to:

• STUDENT-FACING COMMUNICATIONS: Execute targeted campaigns... Maintain a comprehensive communication map...
• DIGITAL CONTENT DEVELOPMENT: Produce instructional videos... Enhance Pathify presence...
• WEB CONTENT MANAGEMENT: Lead full redesign of Registrar's website... Maintain site organization...
• INTERNAL COMMUNICATIONS AND DOCUMENTATION: Update and manage critical internal documents... Deliver timely communications...
• MARKETING AND BRAND ALIGNMENT: Serve as liaison with AU Communications...
• ANALYTICS AND CONTINUOUS IMPROVEMENT: Track engagement... Identify pain points...
• DATA AND BRANDING COMPLIANCE: Review analytics...
• ADDITIONAL INITIATIVES: Manage crisis communications... Conduct surveys...
• OTHER: Perform all other duties as assigned.

Required Qualifications

Bachelor's degree from an accredited college or university in communications, marketing, public relations, higher education, or a related field.

Preferred Qualifications

Experience in higher education... Knowledge of Pathify, Slate, or Apex... Basic graphic design skills... Understanding of accessibility standards...

Knowledge, Skills, & Abilities

KNOWLEDGE: Proficient in Microsoft Office... Familiarity with website content management systems...

SKILLS: Excellent interpersonal... Detail-oriented...

ABILITIES: Ability to maintain confidentiality... Ability to manage multiple deadlines...

Shift/Salary/Benefits

Shift: Days; M-F
Pay Band: B7
Salary: $20.28/hourly-$25.34/hourly
Salary to be commensurate with qualifications...
Recruitment Period: Until Filled
Augusta University offers a variety of benefits...

Conditions of Employment

All selected candidates are required to successfully pass a Background Check... Other Information: This position is also responsible for promoting a customer-friendly environment...

How To Apply

Consider applying with us today! https://www.augusta.edu/hr/jobs/
Select University Faculty & Staff > External Applicants if you are a candidate from outside the university...
If you need further assistance, please contact us at 706-721-9365