Communications Specialist, IT
Job ID: 300881
Location: Kennesaw, Georgia
Full/Part Time: Full Time
Regular/Temporary: Regular
About Us
Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower over 50,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision. Come Take Flight at KSU!
Location
(Primary Location for Job Responsibilities) Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144. Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.
Job Summary
Coordinates and implements marketing and communication projects that support the University Information Technology Services (UITS) division's services and programs university wide. Helps shape effective marketing and communications strategies to promote and clarify UITS services and resources, conveys technical information to audiences who have limited understanding of technology, and supports UITS in other ways as needed. Translates complex technical concepts into accessible communications and messaging. Creates, edits, and disseminates digital and print written communication materials including email, social media content, campus webpages, digital signs, flyers, and posters. Works collaboratively to achieve project objectives, milestones, deliverables, and campaign effectiveness reporting. Supports and assists with the development of learning opportunities within UITS for staff engagement, recruitment, and retention programs, initiatives, and processes. Helps garner user feedback, track evolving trends, and adopt best practices. Maintains schedule of participation in university events. Trains and mentors student assistants.
Responsibilities
KEY RESPONSIBILITIES:
1. Drafts, edits, and disseminates written communications and designs print and digital materials for student, faculty, and staff audiences via email, campus webpages, digital signs, social media, video, flyers, posters, and other media content as needed
2. Supports the maintenance, development, and communication of services and programs to relevant stakeholders, including students, faculty, and staff
3. Translates complex technical concepts into accessible communications and messaging.
4. Updates and rewrites content on an ongoing basis to improve clarity and logic
5. Provides reports and data regarding the effectiveness of communication campaigns
6. Collaborates with external university units on projects and services as needed
7. Coordinates department promotional presence at campus events
8. Represents the department at events including orientation gatherings for faculty, staff, and students
9. Assists with the design and development of professional presentations for leadership
10. Evaluates and tests new and current software and services
11. Supports innovation, recruitment, and retention strategies
12. Supports department staff engagement and talent development
13. Trains and mentors student workers
14. Measures effectiveness of communication strategies for IT services
Required Qualifications
Educational Requirements
High school diploma or equivalent
Required Experience
Two (2) years of marketing, communications or public relations work experience
Preferred Qualifications
Additional Preferred Qualifications
Proficient with graphic design tools including Canva
Preferred Educational Qualifications
An undergraduate or advanced degree from an accredited institution of higher education in a related field
Knowledge, Skills, & Abilities
ABILITIES
Able to convey technical information to audiences with limited technical experience
Able to learn new learning technology systems quickly
Able to engage in community outreach through organizations, conferences, and other events
Able to speak and present professionally in a public forum.
Able to handle multiple tasks or projects at one time meeting assigned deadlines
KNOWLEDGE
Knowledge of communications processes and procedures
Familiarity with IT terminology, systems, and solutions used in higher education
SKILLS
Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), project management and presentation skills
Digital and print design skills
Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite, Canva, Adobe Creative Cloud suite, with specific focus on InDesign, Photoshop, Illustrator, and Spark)
Strong time management skills
Strong attention to detail and follow up skills
Strong customer service skills and phone and e-mail etiquette
This is a Preview Listing…
You must sign in to see the full job description, and to apply.
Manage / Upgrade this job to a Full Job Listing.
Find Your Best Opportunity
Tell them AcademicJobs.com sent you!
