Community Engagement Coordinator (Inst Advancement Consultant)
Department
CTR FOR INNOVATIVE TCH & LRNG (BL-CITL-IUBLA)
Department Information
The Service-Learning Program (SLP) supports curricular service partnerships between instructors and varied community entities, including non-profits, local and state governments, and small and large businesses. Instructors on the IU Bloomington Campus teach over 300 service-learning courses annually, partnering with over 100 community partners in the Bloomington-Monroe County area. Over 3000 students annually complete these classes, providing service in their community that is integral to their academic coursework. Our community partners provide a Community Engaged Learning (CEL) experience for the student while receiving support for their work. The SLP is located within Indiana University Bloomington's Center for Innovative Teaching and Learning (CITL).
Job Summary
Department Specific Responsibilities
- Assesses community need for curricular community engaged learning and, with the SLP Director, identify fitting matches with IUB instructors and courses.
- Consults with community agencies that are seeking service-learning partnerships.
- Assists with the ongoing assessment and improvement of service-learning partnerships, with an emphasis on the community partners' perspective.
- Coordinates and convenes a community of practice made up of the SLP's current and prospective community partners.
- Consult with instructors and campus programs on matters related to service-learning and community engagement projects.
- Provides instructional support to instructors as necessary.
- Engages in outreach to IU-Bloomington departments, community partner agencies, and external constituencies (i.e., potential community partners, professional organizations) as appropriate.
- At the direction of the Advocates for Community Engagement (ACE) Coordinator, mentor and train ACEs. ACEs are Cox Engagement Scholars, IU undergraduate students who are placed in local agencies to support curricular community engaged learning partnerships.
- Serves on committees and advisory boards within and beyond IU.
- Keeps current with the professional development literature and discourse in area of expertise.
- Participates in local and national conversations about theory and practice in areas related to curricular community engaged learning, service-learning, community engagement.
- Contributes to goal-setting and program assessment within CITL, as well as to other initiatives as directed to support CITL goals. Participate on CITL teams effectively to accomplish these tasks.
- Develops and enacts methods for learning about community need that can be addressed by curricular community engaged learning.
- Maintains meaningful, respectful relationships with community stakeholders.
- Conducts site visits with ACE agency community partners and other regular partners.
- Works with SLP Director and ACE Coordinator to evaluate current and select new ACE agency community partners.
- Refines and maintains partnership tracking system for courses, instructors, community partners, and community partner needs.
- Develops and facilitates community listening and other events for community partners, as needed, developing these programs from individual events to more advanced transformative events/projects when possible and appropriate.
- Researches and identifies development opportunities for community partners.
- Develops workshops and presentations to train ACEs on partnership creation, agency needs assessment, and other topics as requested.
General Responsibilities
- Serves as liaison to key stakeholders in public and private sectors on partnership opportunities advancing institutional initiatives.
- Initiates and maintains frequent interactions with relevant partners ensuring strong collaborative relationships and focus.
- Develops knowledge of issues and needs of initiatives, programs, and partners to make appropriate connections with university and external resources.
- Serves as a community resource facilitating programs, providing technical assistance, and ensuring communication to optimize project outcomes.
- Collaborates with university and external partners to identify funding needs and potential sources; participates in developing external funding proposals with education and outreach components.
- Communicates partner expectations with unit leadership to assist in operationalizing project outcomes; collaborates in the timely delivery of logistical, budgetary, and support functions.
- Determines and tracks key project metrics and assists in analysis and report development.
- May provide guidance to lower-level Institutional Advancement Consultants.
Qualifications
Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.
EDUCATION
Required
- Bachelor's degree in related field.
WORK EXPERIENCE
Required
- 2 years experience in outreach, engagement, public relations, or related field.
SKILLS
Required
- Proficient communication skills.
- Maintains a high degree of professionalism.
- Demonstrates time management and priority setting skills.
- Demonstrates a high commitment to quality.
- Possesses flexibility to work in a fast-paced, dynamic environment.
- Ability to represent the company with external constituents.
- Seeks to acquire knowledge in area of specialty.
- Demonstrates a high level of accuracy, even under pressure.
- Highly thorough and dependable.
Preferred
- Excellent organizational skills.
- Excellent collaboration and team building skills.
- Effectively coaches and delivers constructive feedback.
- Instills commitment to organizational goals.
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