Johns Hopkins, founded in 1876, is America's first research university and home to nine world-class academic divisions working together as one university.
The Johns Hopkins School of Nursing (JHSON) Neighborhood Nursing Initiative (https://neighborhoodnursing.org) actively promotes primary and secondary prevention services through team-based care delivered directly in homes and community hubs, including libraries, senior centers, faith-based organizations, and other identified community sites. We are seeking a Community Health Worker (CHW) who will be paired with a Registered Nurse (RN) to identify and link community members to health and social…
resources in their neighborhoods.
JHSON seeks a motivated and community-connected CHW to join the Neighborhood Nursing team in Greektown, Baltimore. The CHW will work alongside a RN to conduct outreach, deliver services, support care coordination, and assist participants in connecting to health insurance, primary care, and other community resources. The CHW will use their lived experience and knowledge of the Greektown community to establish trust, promote well-being, and support participants in navigating the health and social care systems. Candidates' native to or with experience working in Baltimore are strongly encouraged to apply.
Specific Duties & Responsibilities
Case Management & Community Outreach
- Meet with individuals and families in a variety of community settings including homes, community centers, libraries, and other hub sites throughout Greektown, Baltimore.
- Establish rapport with community members and serve as a trusted liaison between participants and the Neighborhood Nursing team.
- Conduct social determinants of health (SDOH) screenings and health risk assessments.
- Link and help enroll participants into community resources including health insurance, primary care, specialty care, behavioral health, housing, transportation, food support, and utility support.
- Effectively use motivational interviewing techniques to engage and coordinate care/services for participants.
- Provide participant-centered services using a trauma-informed approach.
- Support participants with health education on topics including chronic disease management, mental health, and substance use.
- Provide general information about program services to community members; respond to inquiries face-to-face, over the phone/text, and via web-based platforms.
- Advocate during and accompany participants to medical appointments and community services as needed.
Outreach & Community Engagement
- Initiate and assist in developing strong community relationships in Greektown, Baltimore.
- Attend community meetings and other activities that cultivate trust.
- Support with program expansion and hub creation in Greektown, Baltimore.
- Develop and distribute health education and training materials for participants and community members.
- Lead and support community outreach events, including evenings and weekends as needed.
- Participate in local/state meetings, conferences, and community events, maintaining and seeking partnerships with governmental and non-governmental agencies engaged in community health.
- Reliable transportation required to travel to community sites throughout Baltimore.
Administration & Documentation
- Collaborate, communicate, and coordinate follow-up care with the Neighborhood Nursing team and Registered Nurse partner.
- Use the Neighborhood Nursing data management system to input data and documentation in a timely manner.
- Document and record outcomes of referrals and appointments.
- Monitor recruitment and retention of program participants.
- File, retrieve, and maintain participant records in accordance with confidentiality requirements.
- Create and produce reports.
- Complete trainings as assigned by JHSON.
- Submit timesheets in a timely and accurate manner.
- Perform all work activities per established protocols and procedures.
Those under final consideration will be required to undergo a criminal background investigation.
Minimum Qualifications
- High school diploma or graduation equivalent.
- Two years of related experience.
- Additional education may substitute for required experience to the extent permitted by the JHU equivalency formula.
Preferred Qualifications
- Bilingual (Spanish).
- Associate's or Bachelor's degree in a Human Services field.
- Two years of experience working in community/public health, assisting individuals with access to medical care and linking resources to address social needs.
- Sensitivity to cultural and socioeconomic characteristics of the population served in Baltimore.
- Excellent oral interpersonal and communication skills.
- Highly organized and detail-oriented with strong time management skills.
- Motivated and self-directed with the ability to work collaboratively with other research and program staff.
- Problem-solving skills and proven ability to work efficiently and meet deadlines.
- Comfortable working in the field, including interacting regularly with diverse community members about health-related topics.
- Familiarity with clinical studies, IRB procedures, or HIPAA standards is a plus.
- Experience working with and/or being from Greektown or Baltimore strongly preferred.
- Strong organizational skills with the ability to work independently and prioritize multiple tasks.
- Must be willing to complete community health worker training if necessary.
Classified Title: Community Outreach Specialist
Job Posting Title (Working Title): Community
Health Worker (Community Programs)
Role/Level/Range: ACRO37.5/02/CC
Starting Salary Range: $15.70 - $26.25 HRLY
($40,950 targeted; Commensurate w/exp.)
Employee group: Full Time
Schedule: Monday - Friday 8:30-5:00
FLSA Status: Non-Exempt
Location: School of Nursing
Department name: Community Programs
Personnel area: School of Nursing
The successful candidate(s) for this position will be subject to a pre-employment background check.
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.
The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.
During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
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