"Community Outreach Worker I (Part-time 32 hours/week)"

Job Description

The University of Maryland School of Medicine has an exciting opportunity for a part-time Community Outreach Worker I. Under direct supervision, the Community Outreach Worker I visits individuals and families in their homes, in shelters, or other similar places to provide basic community outreach services. This is a part-time (32 hours/week), contractual position.

Benefits Information

UMB offers a comprehensive benefits package that prioritizes wellness, work/life balance, and professional development. Contingent Category II staff receive a generous leave package that includes over 2 weeks of vacation each year, paid holidays, sick time, and time for community service; subsidized comprehensive health insurance and supplemental retirement options; professional learning and development programs; limited tuition remission for employees enrolled at UMB; life insurance and long-term disability; and flexible work schedules and teleworking options (if applicable per job).

Primary Duties

• Recruits a client base within the community by identifying, locating, interviewing, and screening individuals who may be appropriate for the program.
• Provides general information to individuals and families on program objectives and services; eligibility requirements and benefits; confidentiality of information etc. Distributes informational materials and literature.
• Conducts visual inspection of the physical condition of the client`s house to identify factors that may be detrimental to maintaining a safe, healthy, and comfortable living environment.
• Serves as a liaison between the client and community resources including department staff, City, State, and Federal social services agencies.
• Schedules clients for appointments with health care providers, reminds them of pending appointments, and contacts them to inquire into reasons for missed appointments. Escorts clients to various appointments to ensure compliance and provide support.
• Assists with client retention by following up on all contacts for continued progress assessment and locating those clients who have moved or lost contact with the program.
• Assists with the facilitation of the clinic process by greeting clients and making sure that they are registered to be seen.
• Assists with planning, organizing, and implementing community special events such as health fairs, workshops etc.
• Participates in staff meeting and conferences. Reports on community outreach activities including problems and concerns.
• Prepares written reports and maintains records of outreach contacts and activities.
• Updates information in database from various data forms collected.
• Maintains a good working relationship with all members of the community.

Qualifications

Education: High-school diploma or GED.

Experience: None

Other: Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience.

Knowledge, Skills, and Abilities

Ability to communicate effectively orally and in writing. Ability to establish and maintain effective working relationships. Ability to operate computers and other office equipment. Ability to write reports and maintain records. Ability to work in extreme weather conditions. Ability to perform extensive standing and walking. Ability to handle sensitive and confidential matters with discretion and tact. Ability to interact with the public, health care providers, community organizations, and social service agencies. Ability to maintain poise and courtesy under pressure.

Based on the duties of this position, selected candidates are not eligible to participate in the Bargaining Unit (Union).

Hiring Range: $19.33 - $20.62 per hour, commensurate on education and experience.

UMB is committed to cultivating a diverse and inclusive workforce and is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, ancestry or national origin, sex, pregnancy or related conditions, sexual orientation, gender identity or expression, genetic information, physical or mental disability, marital status, protected veteran's status, or any other legally protected classification.

If you anticipate needing a reasonable accommodation for a disability under the Americans With Disabilities Act (ADA), during any part of the employment process, please submit a UMB Job Applicant Accommodation Request. You may also contact HRDiversity@umaryland.edu. Please note that only inquiries concerning an ADA request for reasonable accommodation will be responded to from this email address.

The University of Maryland, Baltimore prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. Read the UMB Notice of Non-Discrimination for more information.