Complex Director in Residence Life Office

The Complex Director (CD) is a 12-month live-in appointment and is a frontline manager/educator of the student population in one or more residence halls. A primary focus of the CD is the development of a residential theme area, which may include the first-year experience, upper-class housing, or apartments.

Responsibilities of the CD include:

• supervision, training, and development of undergraduate student staff and graduate assistants;
• community development;
• 24-hour crisis intervention;
• provide educational and social programming for the residential population;
• community council advisor;
• facilities management;
• serve as a conduct officer for student conduct and community standards and a special advising assignment.
• Included among work and on-call responsibilities are emergency and crisis response duties, including those that occur after traditional business hours and on weekends. This position is considered an essential-critical position.
• Summer responsibilities will be assigned, such as summer hall director, conference director, or roles in other summer projects

Required Qualifications:

• Bachelor's degree.
• Demonstrated experience as a Project Manager, with responsibility for scope, schedule, stakeholder communication, and delivery of projects of moderate complexity.
• Demonstrated written, presentation, and interpersonal communication skills.
• Demonstrated organizational and leadership skills, including the ability to coordinate work across teams.
• Demonstrated experience using project management and collaboration tools, such as Microsoft 365 and common project management platforms (e.g., MS Project, Trello, Monday.com).

Preferred Qualifications:

• Bachelor's degree in Information Technology or a related field.
• Experience working in Information Technology environments, including managing IT-based projects and familiarity with IT service management concepts (e.g., ITIL).
• Project management certification, such as PMP or CAPM (or equivalent).
• Experience managing projects of significant scope and complexity, including multiple concurrent projects, extended timelines, and cross-functional teams.
• Experience working with senior-level executives and stakeholders.
• Experience working in a Project Management Office (PMO) or within established project governance frameworks.
• Experience in higher education or similarly complex, multi-stakeholder organizations.
• Strong customer-focused and team-oriented skills, including team building, motivation, problem-solving, and effective time management.

Qualified applicants may apply online at https://jobs.buffalostate.edu/postings/8450

Buffalo State is an affirmative action/equal opportunity employer and committed to respect for diversity and individual differences.