Johns Hopkins, founded in 1876, is America's first research university and home to nine world-class academic divisions working together as one university.
We are seeking a Compliance Training Technology Specialist to provide advanced technical, AI, and digital content development support to the Manager, Compliance Training. This role focuses on creating technology-enabled solutions that streamline compliance training operations, improve content development workflows, support reporting efficiency, and reduce manual administrative burden.
This position does not own compliance training strategy, governance, regulatory interpretation, stakeholder leadership, logistics, registration, scheduling, or routine program coordination. Instead, the role uses modern technology, AI tools, automation, and digital development platforms to support the Manager in executing mandatory training requirements at scale.
Specific Duties & Responsibilities
AI, Automation & Business Process Enablement
- Design, build, test, and maintain AI agents, prompts, workflows, and automation tools that streamline compliance training processes.
- Develop AI-enabled solutions to support intake review, training assignment preparation, content updates, reporting summaries, audit preparation, and manager-facing communications.
- Identify manual or repetitive compliance training processes that can be improved through automation, AI tools, templates, dashboards, or workflow redesign.
- Maintain documentation for AI agents, automated workflows, prompts, use cases, limitations, and quality-control steps.
Digital Content Development
- Develop and update compliance training content using modern authoring tools, AI-assisted development platforms, and multimedia tools.
- Convert SME-provided content into clear, learner-ready materials, including e-learning modules, knowledge checks, job aids, scripts, guides, and microlearning assets.
- Apply instructional design principles to structure content effectively.
- Ensure all digital learning materials meet ADA and WCAG accessibility standards, including proper use of captions, alternative text, color contrast, navigation structure, and accessible document formatting.
- Ensure content is accurate, user-friendly, and aligned with requirements provided by the Manager, Compliance Training and SMEs.
Learning Technology Support
- Support the technical build and maintenance of compliance training assets in the LMS and related platforms.
- Test training launches, links, completion settings, assessments, acknowledgments, and learner experience before deployment.
- Troubleshoot technical issues related to digital content, AI tools, automations, course functionality, and reporting outputs.
- Partner with LMS administrators, HRIS, IT, and other technical teams to resolve system or integration issues.
Data, Reporting & Decision Support
- Use reporting tools, dashboards, and AI-supported analysis to prepare compliance training data summaries for Manager review.
- Support data validation, trend identification, and report formatting for completion tracking, audit support, and leadership updates.
- Create repeatable templates and reporting workflows to reduce manual effort and improve consistency.
- Flag data inconsistencies, system issues, or process gaps for Manager review and decision-making.
Innovation & Continuous Improvement
- Research and recommend practical uses of AI, automation, learning technologies, and digital tools to improve compliance training operations.
- Pilot new tools or approaches that improve efficiency, content quality, learner experience, and reporting accuracy.
- Support the Manager in modernizing compliance training operations through scalable, repeatable, technology-enabled solutions.
Minimum Qualifications
- Bachelor’s Degree.
- Five years of experience in learning technology, digital learning development, AI-enabled workflow support, automation, content development, LMS support, or related technology-enabled learning operations.
- Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.
Preferred Qualifications
- Experience using AI tools, digital authoring tools, Microsoft 365 tools, reporting platforms, or workflow automation technologies.
- Demonstrated ability to translate business needs into practical digital tools, templates, content, workflows, or automation solutions.
- Strong technical problem-solving, writing, content development, and systems-thinking skills.
- Experience in higher education, healthcare, compliance training, HR, or regulated environments.
- Experience developing e-learning, microlearning, job aids, knowledge checks, scripts, or digital training assets.
- Experience with tools such as Microsoft Copilot, Power Automate, Power BI, SharePoint, LMS platforms, Articulate/Rise/Storyline, Camtasia, or similar technologies.
- Familiarity with accessibility standards and responsible AI practices.
- Experience creating reusable templates, AI prompts, automated workflows, or reporting summaries.
Classified Title: Sr. Compliance Training Tech Specialist
Job Posting Title (Working Title): Compliance Training Technology
Specialist (Learning Solutions)
Role/Level/Range: ATP/04/PD
Starting Salary Range: $64,470 - $112,850 Annually (Commensurate
w/exp.)
Employee group: Full Time
Schedule: M-F/8:30-5:00
FLSA Status: Exempt
Location: Hybrid/Eastern High Campus
Department name: Learning Solutions
Personnel area: University Administration
The successful candidate(s) for this position will be subject to a pre-employment background check.
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.
The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.
During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
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