"Computer & Info Analyst 1, Campus Services IT, Digital Technology Solutions"

Job Overview

Responsible for one or more of the following technical areas: consultative support of hardware and/or software; multimedia development; and sole or lead positions in departments with responsibility for independently developing and maintaining their own integrated, varied and complex information technology systems.

Essential Functions

• Provide consultative, technical and training support and services to the user community to ensure problem resolution, system/data access, and optimal system performance.
• Assist users to develop or use applications and software packages and their features.
• Act as a liaison between faculty, staff, students and information systems resources and staff.
• Install, configure, and modify applications, networks, databases, and other systems.
• Provide technical advice and expertise to faculty, staff, and students in the evaluation, selection, purchase, upgrading, and maintenance of software, hardware, and/or database system resources to meet user needs.
• Assist in preparing requests for proposals, cost estimates, and justifications.
• Provide training and communications materials to users that maximize their ability to utilize system capabilities, features, and other resources. Develop and/or conduct training programs, lab/equipment orientations and demonstrations, and self-guided tutorials on equipment, applications, databases, and related systems. Write user documentation, user guides, instructor guides, training outlines, and technical training publications.
• May perform applications programming to accomplish some duties.
• Perform related duties based on departmental need. This job description can be changed at any time.

Required Education

Bachelor's Degree in Computer Science, Information Technology, Computer Engineering, or related field. Four (4) years of relevant education, experience and/or other specialized training can fulfill minimum education and experience requirements.

Required Experience

Relevant work experience considered.

Physical Requirements/Work Environment

Office environment/no specific unusual physical or environmental demands.

Compensation and Benefits

UC offers an exceptional benefits package designed to support your well-being, financial security, and work-life balance. Highlights include: Comprehensive Tuition Remission, Robust Retirement Plans, Real Work-Life Balance, and Additional Benefits Include: Competitive salary based on experience, Comprehensive health coverage, Flexible spending accounts & wellness programs, Professional development & mentorship opportunities.